Senior Associate, Accounts Payable and Receivable (UK)

Every year, we help hundreds of thousands of people find rewarding jobs in the ever-changing world of work. We understand the importance of a job in peoples lifes and we want to help them find work that feels good. And we’ll help them continue to grow as their needs and ambitions change. At Randstad, our value comes from our people and that is why we put them first. We are proud of our learning culture and career architecture framework that encourages ours team to develop both personally and professionally. We believe that talent grows when presented with opportunity and this is why we encourage our people to think beyond their role. We have created a culture that enables talent to flourish, encouraging entrepreneurship, fostering team spirit, and continually building mutual trust. Key Responsibilities: 1. Invoice Processing & OCR Validation · Review, verify, and process high-volume PO (Purchase Order) and Non-PO based invoices accurately and timely. · Manage and validate data captured via Concur OCR (Invoice/Expense) , ensuring the software accurately extracts line items, vendor details, tax, and amounts. · Handle OCR exception queues, correcting data misinterpretations and training the system/workflows for better future accuracy. · Execute 3-way matching (Invoice, PO, and Receiving Report) and resolve any pricing, quantity, or tax discrepancies. · Ensure proper general ledger (GL) coding and cost center allocation for Non-PO expenses. 2. Travel & Expense (T&E) Audit · Audit employee travel and expense reports within SAP Concur to ensure strict compliance with company travel policies and tax regulations. · Validate receipt authenticity and data accuracy against OCR-captured digital receipts. · Manage the expense approval workflow, routing exceptions for higher-level review when necessary. · Provide guidance and training to employees on T&E policies and Concur tools. 3. Stakeholder & Vendor Relations · Serve as the primary point of contact for all internal and external queries regarding payments, invoices, and expense reimbursements. · Investigate and resolve vendor statement discrepancies proactively to maintain strong vendor partnerships. · Communicate policy requirements diplomatically but firmly to internal teams. 4. Process Improvement & Optimization · Identify process gaps , bottlenecks, and OCR systematic errors within the P2P (Procure-to-Pay) and T&E lifecycles. · Proactively propose and help implement automated solutions, workflow tweaks, and policy updates to increase efficiency. · Maintain and update standard operating procedures (SOPs) for the AP function Shift: 09:30 am to 6:30 pm IST Sensitive data access: Yes Education & Qualifications (Required and Preferred): ● Bachelor’s Degree in Accounting ● Experience: 3+ years of experience in Accounts Payable, P2P, or a dedicated T&E auditing role ● Required System Expertise: Hands-on experience with SAP Concur (including Concur Invoice, Concur Expense, and Expense IT/OCR tools) is highly preferred. ● Knowledge of Randstad operations and systems is an asset Key Competencies: 3+ years of AP experience 3+ years of experience with financial ERP systems (such as SAP, Concur) Exposure to card program administration (Travel & Entertainment administration) Ability to manage in a fast paced environment Detail oriented Ability to troubleshoot issues and drive to resolution Provide exceptional cross-functional customer service Ability to communicate professionally with associates of every level via email and telephone Experience with support ticketing tools such as Service Now or Zendesk is a plus Data : Support queue average volume 800-1000 incidents per month Is this the job for you? We would love to hear from you! Please apply directly to the role and we will get in touch with you.