Company Description Cliqly.io is a people-first digital marketing company that connects organizations in the US, Australia, and the UK/EMEA with experienced specialists in digital marketing, AI, data analytics, and platforms such as HubSpot and Salesforce Marketing Cloud. The company is built on the belief that when talented professionals feel valued and supported, they deliver exceptional work and long-term impact. Cliqly focuses on tailored solutions that align with each client’s goals, operations, and revenue strategy, from go-to-market planning and content creation to paid media, AI search visibility, sales enablement, and full marketing operations. The organization invests heavily in team development, wellbeing, and retention, resulting in low turnover and consistent, high-quality delivery. Whether supporting startups or complex enterprises, Cliqly brings empowered, experienced professionals committed for the long term.
Role Description The Senior Business Analyst volunteer role at Cliqly.io is a remote position focused on driving strategic and operational improvements across digital marketing and revenue operations. Day-to-day responsibilities include analyzing business processes, identifying gaps and opportunities, and defining clear business requirements for initiatives involving data analytics, marketing platforms, and AI-driven solutions. The Senior Business Analyst collaborates with cross-functional teams, including marketing, operations, and technical specialists, to translate business needs into actionable plans, user stories, and process enhancements. This role also involves preparing documentation, reports, and presentations, facilitating stakeholder workshops, and supporting decision-making through data-driven insights. As a volunteer, the Senior Business Analyst contributes expertise to help clients and internal teams optimize performance, workflows, and outcomes in a fully remote environment.
Qualifications
- Strong analytical skills, including the ability to interpret complex data, identify trends, and provide actionable insights.
- Demonstrated experience in business analysis and defining business requirements for projects involving digital marketing, data analytics, or CRM/marketing automation platforms.
- Knowledge of business process design, mapping, and optimization, with experience documenting workflows and recommending improvements.
- Excellent communication skills, with the ability to engage stakeholders, gather requirements, and present findings clearly in written and verbal form.
- Experience working with tools such as HubSpot, Salesforce Marketing Cloud, or similar platforms is highly beneficial.
- Background in marketing operations, data analytics, or related fields is an advantage.
- Bachelor’s degree in Business, Information Systems, Marketing, Data Analytics, or a related discipline, or equivalent practical experience.
- Ability to work independently in a remote setting, manage multiple priorities, and collaborate effectively with global, cross-functional teams.