Senior Business Analyst

Location - This role is hybrid with a mix of remote and in-person. Work primarily takes place at North Campus, Edmonton. The Senior Business Analyst (SBA) serves as a strategic partner and lead advisor for enterprise-wide change initiatives. This role is responsible for identifying, documenting, and managing business requirements while providing expert analysis to optimize organizational processes. The SBA acts as a primary liaison between business units and technical teams, ensuring that transformation projects align with the company’s long-term strategic goals and deliver measurable value. Strategic Analysis: Lead the assessment of current business processes and systems to identify inefficiencies and opportunities for transformation. Requirements Management: Elicit, analyze, and document complex business and functional requirements using interviews, workshops, and workflow analysis. Solution Design: Collaborate with stakeholders to design future-state processes and evaluate potential solutions (technical and operational) for feasibility and ROI. Project Leadership: Act as the lead analyst on high-priority transformation projects, ensuring milestones are met and business value is realized. Stakeholder Management: Facilitate communication between executive leadership, department heads, and IT to ensure transparency and consensus on project scope. Quality Assurance: Define acceptance criteria and oversee User Acceptance Testing (UAT) to ensure delivered solutions meet the original business intent. Bachelor’s degree in Business Administration, Information Systems, or a related field. An MBA or CBAP (Certified Business Analysis Professional) designation is highly preferred. 7+ years of experience in business analysis, with a proven track record in large-scale business transformation or change management projects. Mastery of business modeling tools (e.g., Visio, Lucidchart, Miro), Agile/Waterfall methodologies, and data visualization tools (e.g., Tableau, Power BI). Exceptional negotiation and facilitation skills, with the ability to translate technical jargon into plain English for non-technical stakeholders. Application Instructions Click "Apply Now" to submit your resume and cover letter. This competition will be used to fill 2 positions. This position is subject to all applicable terms and conditions of the collective agreement between the Governors of the University of Alberta and the Non-Academic Staff Association (NASA). This position offers a comprehensive benefits package .