Senior Business Analyst (Pharmacovigilance Technology)

【会社紹介・ビジョン】 私たちIQVIAは、ヒューマンデータサイエンスの先駆的な企業として、医療・ヘルスケアの前進に取り組む皆様をIQVIAならではの革新的なソリューションによってご支援することで、「誰もが、より健康に自分らしく生きられる社会」の実現を目指しています。 世界最大規模を誇る医療・ヘルスケア関連データを基盤に、人・データ・サイエンスを融合させた見地から、未だ満たされない治療ニーズに応える、新たな医薬品や医療機器の開発と市販化、厳格化する規制やコンプライアンスへの対応、持続可能な医療システム推進の支援など、患者さんをはじめとするすべての人々のために、より良い未来へと医療・ヘルスケアを前進させていく力となることが、私たちの使命です。 世界100以上の国と地域で約9万人が活動するIQVIAの日本法人として、IQVIAジャパンでは約6,000人が一丸となり、この使命に向かって日々、力を尽くしています。 【Job Overview】 The Senior Business Analyst serves as a key bridge between Pharmacovigilance, Safety Operations, Quality, Compliance, and Technology teams to support the delivery and enhancement of global safety systems and business processes. This role leads complex business analysis activities across PV technology initiatives, including regulatory compliance, system implementations, system enhancements, integrations, reporting, validation support, and continuous improvement programs. The Senior Business Analyst translates business needs into clear, scalable, and compliant technology requirements, while providing subject matter expertise on PV systems and Japan-specific regulatory expectations. The role also provides guidance to less-experienced Business Analysts and collaborates closely with cross-functional stakeholders, technical teams, vendors, and validation partners. 【Essential Functions】 Business Analysis & Solution Delivery • Lead discovery, analysis, and documentation of complex business requirements across Pharmacovigilance, Drug Safety, and Regulatory functions. • Formulate and define systems scope, objectives, business rules, functional requirements, user stories, process flows, and system specifications based on user needs and applicable business requirements. • Collaborate with business stakeholders, quality teams, and technology teams to analyze business requirements, support solution design discussions, and ensure successful implementation of compliant and scalable PV technology solutions. • Analyze business and user needs and translate them into practical system requirement specifications that can be used by development, configuration, testing, validation, and support teams. • Evaluate existing procedures, system behavior, data flows, and operational constraints to solve complex business and technology problems. • Support requirements prioritization, impact assessment, release planning, and implementation readiness for PV technology initiatives. PV Systems & Technical Expertise • Provide expert business and systems analysis support for pharmacovigilance safety applications and related ecosystem integrations. • Work at a senior technical level across multiple phases of systems analysis while considering business implications of technology decisions in the current and future PV environment. • Support implementation, upgrade, integration, migration, reporting, and enhancement initiatives for safety platforms. • Use Oracle SQL capabilities to support data analysis, issue investigation, report validation, and requirements clarification. • Partner with development, testing, validation, and production support teams throughout the SDLC. Compliance & Validation • Ensure solutions comply with applicable GxP requirements and PMDA pharmacovigilance regulations, including Japan-specific safety reporting requirements and E2B standards. • Experience supporting FDA, EMA, ICH, and other global pharmacovigilance regulations is highly desirable. • Support Computer System Validation activities including risk assessments, validation planning, requirements traceability, test documentation review, and audit readiness. • Partner with Quality and Compliance teams to help maintain validated system state and support regulatory inspections or internal audits. Stakeholder Management & Leadership • Serve as a trusted liaison between business stakeholders, technology teams, vendors, implementation partners, Quality, and Compliance. • Facilitate requirements workshops, solution reviews, walkthroughs, issue triage sessions, and stakeholder alignment discussions. • Provide guidance, review, and mentoring to less-experienced Business Systems Analysts. • Contribute to business analysis standards, documentation quality, re-usable templates, and consistent delivery practices within the PV Technology department. • Communicate complex business, regulatory, and technical topics clearly to both technical and non-technical audiences. 【Required Qualifications】 Education & Experience • Bachelor’s degree in Life Sciences, Pharmacy, Computer Science, Information Systems, Business, or a related discipline. • 8+ years of experience in Business Analysis, Systems Analysis, Product Analysis, or Technology Delivery. • 5+ years of experience supporting Pharmacovigilance, Drug Safety, or Safety Technology systems. • Demonstrated experience supporting complex, cross-functional technology initiatives in a regulated environment. Mandatory Domain & Regulatory Experience • Mandatory experience with PMDA pharmacovigilance requirements, Japan-specific safety reporting processes, and E2B reporting standards. • Strong understanding of PV business processes such as case processing, intake, triage, reporting, reconciliation, literature management, submissions, and compliance operations. • Good understanding of GxP and Computer System Validation concepts in regulated technology environments. Safety Systems & Technical Skills • Hands-on experience with pharmacovigilance safety systems such as Oracle Argus Safety, ArisGlobal LifeSphere MultiVigilance, or equivalent PV technology platforms. • Experience with safety system implementation, enhancement, upgrade, migration, integration, reporting, or production support initiatives. • Strong Oracle SQL skills for data analysis, troubleshooting, validation support, and requirements clarification. • Understanding of SDLC methodologies including Agile, Waterfall, or hybrid delivery models. 【Preferred Qualifications】 • Working knowledge of FDA, EMA, ICH, and other global pharmacovigilance regulations. • Experience in pharmaceutical, biotechnology, CRO, or life sciences technology environments. • Experience with Oracle Argus Insight, reporting tools, data warehouses, analytics platforms, or PV integrations. • Knowledge of GAMP 5 and risk-based validation approaches. • Professional certification such as CBAP, PMI-PBA, SAFe, Agile, or equivalent is a plus. • Experience working with global teams, vendors, offshore delivery teams, and managed services partners. 【Core Competencies】 PV Domain Expertise Strong understanding of pharmacovigilance operations, safety systems, Japan PV requirements, and compliance expectations. Business Analysis Leadership Ability to lead requirements definition, documentation, impact assessment, and solution alignment for complex initiatives. Regulatory & Validation Mindset Practical understanding of GxP, CSV, traceability, audit readiness, and validated system controls. Technical Fluency Comfortable working with safety platforms, SQL, integrations, data flows, and SDLC delivery teams. Stakeholder Management Able to communicate clearly with business, quality, compliance, vendor, and technical stakeholders. Mentorship Guides junior analysts and contributes to consistent BA standards and delivery practices. This role is positioned as a senior individual contributor within PV Technology. The emphasis is on leading complex business analysis work, supporting regulated PV technology delivery, applying PMDA and GxP compliance knowledge, influencing cross-functional solution decisions, and mentoring less-experienced analysts. 【Location】 Tokyo (Shinagawa) Office (Hybrid Workstyle) 【Other Details】 Permanent Staff Role Working Hours：9:00〜17:00 Flexible Working：Yes Work From Home：Yes (Hybrid) Probation Period: 6 months 【Interview Process】 CV Screening~3 Interviews IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.