Senior Case Manager

Join an Award-Winning Personal Injury Law Firm At The Ward Law Group, our mission is simple: Changing Lives. One Client at a Time Recognized as one of the Best Places to Work for consecutive years, we are committed to delivering exceptional legal representation while creating an environment where talented professionals can grow, lead, and make a meaningful impact every day. We believe our people are our greatest asset. We foster a collaborative, innovative, and high-accountability culture where every team member is empowered to make informed decisions, continuously improve, and deliver exceptional results for our clients. Every role contributes directly to helping injured individuals navigate one of the most challenging times in their lives while supporting the continued growth and success of our firm. Our Core Values Faith – We act with integrity, honesty, and purpose in everything we do. Accountability – We take ownership of our work, our commitments, and the results we deliver. Leadership – We lead by example, inspire others, embrace continuous improvement, and develop high-performing teams. Loyalty – We build lasting relationships through trust, respect, and dedication to our clients, teammates, and community. Service to Our Clients – We are committed to delivering compassionate, responsive, and exceptional service that maximizes every client's opportunity for success. Service to Our Teammates – We foster a culture of collaboration, respect, support, and shared success where every team member has the opportunity to grow and thrive. Service to Our Community – We believe in making a positive impact beyond the workplace by serving and strengthening the communities where we live and work. If you are passionate about helping injured clients, thrive in a fast-paced, results-driven environment, and are committed to delivering exceptional client service while continuously growing your career, we invite you to join The Ward Law Group and help us change lives—one client at a time. Please submit your resume in English. The Ward Law Group is seeking an experienced Senior Case Manager – Settlements & Negotiations to support the settlement process and negotiate personal injury claims under attorney supervision. Manage New York plaintiff personal injury cases from intake through settlement, including insurance communications, medical treatment coordination, claim management, and settlement negotiations. Coordinate with clients, medical providers, insurance carriers, and attorneys to support case progression and resolution. Maintain accurate case documentation and case activity in Litify. Assist with settlement-related activities under attorney supervision. Fluent in English and Spanish. Minimum 2 years of recent plaintiff personal injury case management, negotiations, or settlements experience. Experience handling New York personal injury claims, including familiarity with New York No-Fault, bodily injury (BI), uninsured/underinsured motorist (UM/SUM), and liability claims. Experience working in a plaintiff personal injury law firm, preferably using Litify or Salesforce. Strong organization, communication, negotiation, and case management skills. Disclaimer This position performs settlement and negotiation-related activities under attorney supervision and does not provide legal advice or perform duties requiring a licensed attorney. Benefits Eligible employees enjoy a competitive benefits package, including: Medical, Dental & Vision Insurance Company-paid Life Insurance Short-Term & Long-Term Disability Supplemental Insurance Options 401(k) with Company Match Paid Time Off Employee Assistance Resources Join Our Team At The Ward Law Group, every role contributes to changing lives. If you're looking for an opportunity where your skills, attention to detail, and dedication to client service can make a meaningful impact, we'd love to hear from you. Apply today and become part of a team committed to excellence, growth, and compassionate client service. Agency Notice The Ward Law Group is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee of The Ward Law Group via email, the internet, or any other method without a valid written Statement of Work for this position will be deemed the sole property of The Ward Law Group. No fee will be paid in the event a candidate is hired as a result of an unsolicited referral or through other means.