Senior Claims Product Tester

Why Join GEICO? At GEICO, we offer a rewarding career where your ambitions are met with endless possibilities. Every day we honor our iconic brand by offering quality coverage to millions of customers and being there when they need us most. We thrive on relentless innovation to exceed our customers' expectations while making a real impact on local communities nationwide. Founded in 1936, GEICO is a member of the Berkshire Hathaway family of companies and one of the largest auto insurers in the United States. When you join our company, we want you to feel valued, supported, and proud to work here. That's why we offer the GEICO Pledge: Great Company, Great Culture, Great Rewards, and Great Careers. GEICO is seeking a Senior or Principal Claims Product Tester to join our Claims Platform organization. In this role, you will be responsible for validating new system functionality, enhancements, and configuration changes to ensure high-quality releases and a seamless experience for internal and external users. As a key member of the testing organization, you will execute both manual and automated testing across Agile and Waterfall environments, maintain automated test suites, and partner closely with Product, Technology, and Business stakeholders to ensure solutions meet business needs and acceptance criteria. You will play an important role in identifying defects, missed requirements, and process gaps, helping mitigate risk while supporting GEICO's continued technology transformation. This is an opportunity to work on complex enterprise systems while helping advance the organization's transition toward modern, automation-driven testing practices. Key Responsibilities Software Testing & Quality Assurance Execute manual and automated testing activities across Agile and Waterfall development methodologies. Validate user stories, business requirements, and acceptance criteria to ensure solutions meet stakeholder expectations. Test claims system enhancements, configuration changes, and new product features prior to production release. Identify, document, track, and communicate defects, missed requirements, and business process gaps. Analyze test results and provide recommendations to improve quality and reduce risk. Test Automation Design, execute, and maintain automated test suites supporting regression, pipeline, and end-to-end testing. Participate in the development and enhancement of automation frameworks and testing processes. Support ongoing maintenance and optimization of automated testing solutions to maximize testing coverage. Contribute to the organization's broader transition from manual testing to automation-first practices. Collaboration & Stakeholder Management Partner with Product, Engineering, and Business teams throughout the software development lifecycle. Participate in Behavior-Driven Development (BDD) and Test-Driven Development (TDD) practices to improve product quality. Coordinate and lead testing efforts across projects while tracking progress and ensuring timely completion of deliverables. Collaborate with diverse stakeholder groups to achieve common goals and drive successful project outcomes. Advise stakeholders on testing risks, potential impacts, and quality considerations. Continuous Improvement Apply systems thinking, analytical skills, business knowledge, and technical expertise to evaluate solutions and identify opportunities for improvement. Research and learn new technologies, testing techniques, and industry best practices. Participate in the resolution of testing issues and production concerns with Product, Technology, and Business partners. Promote quality-focused practices and contribute to the evolution of testing methodologies across the organization. Required Qualifications Experience with software testing and quality assurance practices. Experience executing and maintaining automated testing solutions. Knowledge of Agile and/or Waterfall software development methodologies. Strong analytical, problem-solving, and troubleshooting skills. Ability to learn and apply complex technical and procedural information. Excellent verbal and written communication skills. Strong attention to detail and commitment to delivering high-quality results. Ability to work effectively both independently and in a team environment. Ability to manage multiple priorities while meeting deadlines. Ability to build relationships and collaborate with cross-functional stakeholders. Preferred Qualifications 1+ years of claims and software testing experience. Experience with test automation, including regression and pipeline testing. Exposure to Behavior-Driven Development (BDD) and Test-Driven Development (TDD). Experience testing claims platforms or insurance-related applications. Familiarity with both business process analysis and technical testing concepts. ASTQB Foundation Testing Certification or the ability to obtain certification within six months of hire. What Makes You Successful The ideal candidate is curious, adaptable, and passionate about quality. You thrive in collaborative environments, enjoy solving complex problems, and can effectively balance business needs with technical requirements. You are comfortable learning new technologies, working across multiple initiatives, and communicating with both technical and non-technical stakeholders. Why Join GEICO? Contribute to the modernization of GEICO's Claims Platform and testing practices. Work on high-impact initiatives that support millions of customers and associates. Gain experience with automation, modern testing methodologies, and enterprise-scale technology solutions. Collaborate with Product, Engineering, and Business leaders across the organization. Take advantage of opportunities for continued learning, career growth, and professional development. GEICO is committed to creating high-quality technology solutions that drive business value and exceptional customer experiences. Join us in shaping the future of claims technology through innovation, collaboration, and quality-focused testing. Annual Salary $61,500.00 - $101,475.00 The above annual salary range is a general guideline. Multiple factors are taken into consideration to arrive at the final hourly rate/ annual salary to be offered to the selected candidate. Factors include, but are not limited to, the scope and responsibilities of the role, the selected candidate’s work experience, education and training, the work location as well as market and business considerations. At this time, GEICO will not sponsor a new applicant for employment authorization for this position. The GEICO Pledge: Great Company: Protecting customers through life’s twists and turns with innovation and integrity. Great Careers: Personalized development programs, mentorship, and certification assistance. Great Culture: Inclusive and collaborative culture rooted in shared success. Great Rewards: Competitive pay, benefits, and flexibility to support your well-being and future. The equal employment opportunity policy of the GEICO Companies provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. GEICO hires and promotes individuals solely on the basis of their qualifications for the job to be filled. GEICO reasonably accommodates qualified individuals with disabilities to enable them to receive equal employment opportunity and/or perform the essential functions of the job, unless the accommodation would impose an undue hardship to the Company. This applies to all applicants and associates. GEICO also provides a work environment in which each associate is able to be productive and work to the best of their ability. We do not condone or tolerate an atmosphere of intimidation or harassment. We expect and require the cooperation of all associates in maintaining an atmosphere free from discrimination and harassment with mutual respect by and for all associates and applicants.