Senior Client Executive (FTC)

Senior Client Executive (FTC) Take ownership of exciting retail media campaigns while building trusted client relationships and helping shape award-winning work for one of the UK's leading retail partnerships. Location: Hybrid, minimum 2 days per week in Liverpool Salary: From £33,000 + 10% discretionary bonus Level: Senior Executive-level (one level before Manager) with scope across the VMG partnership. Who are we? We’re the original pioneers in connected commerce marketing. Since 2008, we’ve been partnering with major retailers, powering global brands, and building meaningful connections with shoppers. We simplify the mind-boggling complexity of today’s retail media landscape. We deliver impactful campaigns that connect with people where it matters. We create seamless and personalised shopping experiences. Above all, we deliver amazing results for our partners, driven by our unshakeable desire for growth. Time after time, we change the game. SMG is home to a world-class suite of commerce advertising capabilities powered by data and cutting-edge technology. We constantly push ourselves, our tech and our industry to discover innovative new ways to connect, sell and grow. About the role We are looking for a Senior Client Executive to join our VMG partnership. The Senior Client Executive plays a key role in supporting the Very Media Group team to achieve commercial targets through exceptional client management and the effective delivery of brand-led retail media campaigns. What you’ll do Build and maintain strong relationships across VMG, The Very Group (TVG) and supplier brands, delivering exceptional client service and becoming a trusted day-to-day partner. Manage the end-to-end delivery of retail media campaigns across your client portfolio, ensuring activity is delivered on time, within budget and aligned to agreed objectives and internal processes. Support the creation of insight-led media plans and creative proposals, contributing ideas that deliver effective, brand-led retail media campaigns. Develop a strong understanding of VMG's proposition and confidently communicate the value of our solutions to clients, supporting wider commercial objectives and identifying opportunities to grow client partnerships. Monitor campaign performance, working with internal teams to optimise activity where required and using campaign insights to inform future recommendations. Share clear, actionable post-campaign reporting, identifying key learnings and embedding recommendations to continuously improve client outcomes. Act as a point of contact for junior team members, providing guidance on day-to-day queries, sharing best practice and supporting onboarding and development, without direct line management responsibility. Contribute ideas that improve ways of working, support wider business initiatives and demonstrate SMG's principles in everything you do. What we’re looking for Experience in marketing, ideally within retail media, FMCG or agency environments Proven ability to manage multiple campaigns and client relationships simultaneously Strong organisational skills with excellent attention to detail Confidence working with campaign data, budgets and reporting (Excel proficiency desirable) Experience delivering integrated marketing or retail media campaigns from briefing through to completion A positive, proactive attitude with a strong drive to succeed Excellent relationship-building skills and a commitment to delivering exceptional client service Strong communication skills, with the ability to adapt your approach for different stakeholders A collaborative approach with a passion for supporting and developing others A solution-focused mindset, demonstrating SMG's "Think Differently" behaviour by challenging convention and embracing new ideas We're looking for people who enjoy the buzz of change, the satisfaction of building something better, and the joy of working with a close-knit, values-driven team. If you love variety, thrive in a fast-paced environment, and embrace change with energy, this could be your right role. Don’t meet every single requirement? We still want to hear from you. If you believe you’d thrive in this role, your unique perspective might be just what we’re looking for. Why SMG? At SMG, we hire for the future, which is fast-moving and changing shape. Do you have the potential to help shape our business? We’re looking for brilliant, diverse talent who want to grow with us - people who are curious, ambitious, and eager to learn, whether as specialists or across teams. We value those who take ownership of their growth and bring fresh perspectives. That’s why we’re committed to equity, inclusion, and building a place where everyone feels empowered to grow. At SMG, it’s not just about filling a role but building the future together. ● 10% discretionary bonus ● £1,800 yearly wellbeing fund (on top of your salary!) ● Free Headspace subscription ● £500 yearly “Uni Fund” for learning ● 4 extra Wellbeing Days off per year ● Summer & Winter conferences + year-round celebrations ● 4pm finishes every Friday ● Flexible and hybrid working Explore all our benefits here Useful Links Before You Apply Learn about our agencies Our values Our hiring process EDI at SMG FAQs Our full data retention policy can be found here . Department VMG Locations Liverpool Remote status Hybrid Liverpool Life at SMG Our workplace culture is super important to us and we have a team dedicated to making SMG a great place to work. Whether it's Wellbeing Wednesday, a virtual quiz, or giving back to our charity partner The Trussell Trust, there is always something going on here at SMG. Take a look at some of the things we've been up to on our Life at SMG page.