Senior Cloud Engineer, Cloud Platform

About Kinaxis Are you looking to join an innovative, market-leading company where you can truly elevate your career? At Kinaxis we are serious about culture, we are serious about technology, we are serious about customers, and we are serious about not taking ourselves too seriously. If you are looking to be part of an incredible growth story, then we might just be the place for you! In 1984, we started out as a team of three engineers. Today, we have grown to become a global organization with over 2000 employees around the world, 6 global office and a best-in-class HQ in Ottawa, Canada. As winners of several Top Employer awards globally, we are proud to work with our customers and employees towards solving some of the biggest challenges facing supply chains today. Kinaxis is a global leader in modern supply chain orchestration, powering complex global supply chains, and supporting the people who manage them. Our powerful, AI infused platform provides full transparency and visibility across end-to-end supply chains, enabling our customers to make faster, better decisions. We are trusted by renowned global brands to provide the agility and predictability needed to navigate today’s volatility and disruption. With more than 40,000 users in over 100 countries, we are expanding our team as we continue to innovate and revolutionize how we support our customers. Location Chennai, India About the team The Senior Cloud Engineer, as a fully proficient seasoned professional, contributes to the software development lifecycle process for the cloud platform. This includes design, implementation, testing, and troubleshooting features of advanced complexity that span multiple teams. The incumbent will support solutions delivered in production environments as required. The successful candidate actively mentors junior engineers, serves as a technical advisor to managers and team leads, and acts as a Subject Matter Expert (SME) in one or more domains. The role requires close collaboration with internal engineering and product teams to develop, maintain, and enhance cloud platform solutions. What you will do Lead, collaborate, and coordinate across multiple teams as a technical primary on assigned features to clarify problems and proactively develop long-term solutions. Ensure requirements are met, and implementation, execution, and testing are delivered with excellence. Design, build, and operate secure, scalable cloud infrastructure using Infrastructure as Code and automation frameworks. Contribute to and support the production SaaS ecosystem, ensuring solutions are designed and implemented with operability, security, performance, scalability, and availability in mind. Follow the software development lifecycle to translate business and technical requirements into infrastructure as code. Build and enhance CI/CD platforms, deployment pipelines, and self-service capabilities to improve developer productivity, platform reliability, and operational efficiency. Implement code of advanced complexity that spans multiple areas of functionality with performance and testability in mind. Apply software engineering principles to operational challenges with a focus on automation, security, self-healing, and monitoring solutions. Troubleshoot issues within the cloud platform, identify defects, provide explanations for platform behavior across multiple components, and recommend solutions and workarounds for engineering teams. Resolve and test moderate to advanced defects. Contribute to the development and maintenance of dashboards, reports, and metrics to track platform health, cloud usage, and costs. Drive process improvement initiatives focused on reliability and cost optimization. Operate in a security and regulated environment by applying best practices for IAM, role-based access controls, network security, vulnerability management, environment isolation, and compliance requirements. Technologies we use GCP, Azure, AWS, Terraform, Ansible, GitHub Actions Docker Packer GKE AKS Kubernetes Helm HashiCorp Vault Python Go Shell/Bash JFrog Artifactory Datadog Prometheus ELK Windows Server Argo CD Capsule Workload Identity Federation Auth0 Entra ID Okta Patchman Rundeck Aptly JIRA ServiceNow What we are looking for Bachelor's degree/diploma in Computer Science, Engineering, or an equivalent related discipline. 7+ years of hands-on experience in cloud engineering, platform engineering, infrastructure automation, or a related field. Strong experience designing, building, and operating cloud infrastructure using Infrastructure as Code. Experience working with public cloud platforms such as GCP, AWS, or Azure, with GCP preferred. Proficiency with Terraform, Kubernetes, Docker, GitHub Actions, and automation tooling. Experience developing automation solutions and tooling using Python, Bash, or similar scripting languages. Solid understanding of identity and access management, networking, security, and cloud governance best practices. Experience troubleshooting complex platform and infrastructure issues in production environments. Excellent communication and collaboration skills with the ability to work effectively across engineering, product, and security teams. Experience mentoring engineers and contributing to technical knowledge sharing within a team environment. Familiarity with Agile methodologies and Scrum practices. Working knowledge of Windows Server administration, automation, and lifecycle management is considered an asset. Kinaxis product knowledge is considered an asset. Nice to Have GCP Landing Zone or Azure enterprise-scale architecture experience NetApp CVS / cloud storage volume configuration Capsule multi-tenancy for Kubernetes namespace management Image security scanning — Trivy, SBOM, cosign signing RapidResponse or supply chain platform exposure Windows Server enterprise environment experience Aptly Debian package repository management Shared services administration — WSUS, EFT, Syncovery, Postfix Required Skills Cloud Infrastructure: 7+ years hands-on experience with public cloud platforms GCP, Azure, or AWS — console and API (GCP preferred) Strong Terraform — modules, layered architecture, state management, remote backends Ansible — roles, playbooks, Windows (WinRM) and Linux targets GKE / AKS — cluster operations, node pools, Workload Identity Federation, namespace management Experience automating cloud solutions — applications, infrastructure, storage, platforms, and data Networking & Security: GCP VPC networking — hub-and-spoke, shared VPC, NCC, NAT, DNS, VPN Azure networking — VNet peering, private endpoints, NSGs IAM design — service accounts, role bindings, least-privilege patterns Identity providers — Auth0, Entra ID, Okta HashiCorp Vault — secrets management, dynamic credentials Strong knowledge of system design to manage operational and reliability trade-offs CI/CD & Image Automation: GitHub Actions — reusable workflows, self-hosted ARC runners on GKE, release automation Docker, Kubernetes, Helm — container orchestration and application delivery Packer — image builds, provisioners, multi-region publishing Argo CD / GitOps — application delivery and environment onboarding Artifact management — JFrog Artifactory or equivalent registries Windows Server automation — prerequisites, patching, hardening via Ansible Identity & Platform Tooling: Workload Identity Federation — service account provisioning, GCP and Azure IAM bindings GKE namespace management — Capsule multi-tenancy, tenant isolation YAML-based environment configuration — deployment manifests, globals, environment-specific overrides Development in Go, Python, and Shell/Bash — CLI tooling and platform automation Practical understanding of Agile methodologies and Scrum Leadership & Collaboration: Experience leading or mentoring a team of platform or infrastructure engineers Ability to define technical direction, break down epics into stories, and drive delivery across a squad Comfortable working across teams — security, product, customer success — to align on platform requirements Strong written and verbal communication — ADRs, runbooks, and technical documentation for multiple audiences Advanced analytical, problem-solving, and critical thinking skills Agile and adaptable — excels at managing and prioritising workloads in an environment of ongoing urgency and change Operations: Linux patching automation — Patchman, Rundeck, Aptly package repository management Monitoring and alerting — Datadog, Prometheus, ELK, Log Analytics, GCP Cloud Monitoring Incident response — runbooks, escalation, post-mortems #Intermediate #LI-RJ1 #Fulltime Work With Impact: Our platform directly helps companies power the world’s supply chains. We see the results of what we do out in the world every day, when we see store shelves stocked, when medications are available for our loved ones, and so much more. Work with Fortune 500 Brands: Companies across industries trust us to help them take control of their integrated business planning and digital supply chain. Some of our customers include Lockheed Martin, Unilever, P&G, ExxonMobil, Cisco and more. Social Responsibility at Kinaxis: Our Diversity, Equity, and Inclusion Committee weighs in on hiring practices, talent assessment training materials, and mandatory training on unconscious bias and inclusion fundamentals. Sustainability is key to what we do and we’re committed to a long-term net-zero operations strategy. We are involved in our communities and support causes where we can make the most impact. People matter at Kinaxis and here are some of the perks and benefits we offer, which may vary by location and employee: Flexible vacation and Kinaxis Days (company-wide days off) Flexible work options Physical and mental well-being programs Regularly scheduled virtual fitness classes Mentorship programs, training, and career development Recognition programs and referral rewards Hackathons For more information, visit the Kinaxis website at www.kinaxis.com or the company’s blog at http://blog.kinaxis.com. Kinaxis welcomes candidates to apply to our inclusive community. We provide accommodations upon request to ensure fairness and accessibility throughout our recruitment process for all candidates, including those with specific needs or disabilities. If you require an accommodation, please reach out to us at recruitmentprograms@kinaxis.com. This contact information is for accessibility requests only and cannot be used to inquire about the status of applications. Kinaxis is committed to ensuring a fair and transparent recruitment process. We use artificial intelligence (AI) tools in the initial step of the recruitment process to compare submitted resumes against the job description to identify candidates whose education, experience, and skills most closely match the requirements of the role. After the initial screening, all subsequent decisions regarding your application, including final selection, are made by our human recruitment team. AI does not make any final hiring decisions.