Senior Cloud Engineer (Infrastructure)

What you'll be doing: As a Senior Cloud Engineer (Infrastructure), you’ll play a key role in designing, delivering, and supporting secure, scalable cloud and hybrid infrastructure. You’ll combine strong technical expertise with ownership and leadership to ensure our platforms remain resilient, efficient, and customer-focused. In this role, you will: Maintain and troubleshoot cloud infrastructure using Terraform, state management, and version control to deliver consistent, automated environments Own and lead major incidents end-to-end, using structured troubleshooting and root cause analysis to drive swift resolution while minimising customer impact Proactively monitor and optimise platforms, identifying and resolving potential issues before they become service-affecting Diagnose complex technical problems across networking, compute, storage, and application layers, using strong analytical and troubleshooting skills Drive automation and continuous improvement, enhancing platform reliability, scalability, and operational efficiency while reducing manual effort Collaborate closely with Professional Services and Engineering, Security, and Service teams to deliver resilient, secure, and compliant infrastructure solutions Communicate clearly and professionally with both technical and non-technical stakeholders, particularly during high-pressure or high-impact situations You’ll also act as a senior technical presence within the team—supporting others, contributing to best practices, and helping shape the ongoing evolution of our cloud services. We want to hear from you if you: You’re an experienced Infrastructure or Cloud Engineer who thrives on designing and supporting secure, scalable environments across cloud and on-prem platforms You have strong hands-on experience with Infrastructure as Code (Terraform) and are passionate about building consistent, automated, and repeatable solutions You take full ownership of complex, high-impact incidents, leading them end-to-end with clear communication, structured troubleshooting, and meaningful root cause analysis You stay calm under pressure, confidently coordinating across teams to minimise customer impact and drive fast resolution You proactively monitor and improve environments, spotting risks early and preventing issues before they become critical You bring deep technical expertise across networking, compute, storage, and application layers, with the curiosity to dig into complex problems You’re passionate about automation and continuous improvement, always looking for ways to enhance reliability and reduce manual effort You enjoy working collaboratively with Service, Security, and Professional Services teams to deliver resilient, compliant solutions You’re a natural mentor who enjoys supporting and developing others while contributing to a high-performing engineering culture You’re committed to continuous learning, with a drive to build Microsoft technical specialisms and certifications What's in it for me? Salary is DOE + Benefits: Supported training and development to help you be the best you can be (cue superhero music) Holiday Trading Scheme - buy or sell part of your annual leave allowance Flexible and Hybrid working (work from home, the office, wherever you have internet really) Day off on your birthday (to go and do birthday-type things) Additional leave for every year’s service (free annual leave) Enhanced paternity, maternity and adoption leave Flexible Benefits scheme (there a whole list of stuff in here including private healthcare, gym memberships, retail discounts… we could go on, but you'll want to know what you will be doing...) Who you'll be doing it for: Atech part of the Iomart Group is a highly accredited Microsoft Partner who delivers transformed technology with managed services. Our team of certified Microsoft experts align with your team to deliver an excellent service tailored to your individual needs, 24/7/365. Our services support 25,000 users globally and proactively monitor 45,000+ devices in key areas: Azure infrastructure managed service Modern Workplace: Office 365, Microsoft 365, and Azure Virtual Desktop Managed Security and SOC with Microsoft Defender, Sentinel What to do next: Please click apply if you like the sound of this. If you do not have an up to date CV or want to have a chat about the role first, please contact us on [email protected] We’re an equal opportunities employer and want our vacancies to be available to all, so if you need us to make any reasonable adjustments during the process then just let us know.