Senior CRM Developer/Engineer

Senior CRM Developer/Engineer About TechSoup TechSoup is a global nonprofit social enterprise helping NGOs access technology, resources, and funding. For over 30 years, we’ve supported 1.4M+ organizations across 230+ countries , delivering over $19B in technology value . We’re a fully remote, mission-driven team using technology to create a more equitable world. Position Summary As a Senior Senior CRM Developer / Engineer you will work closely with IT Team and various stakeholders. You will also be responsible for designing and implementing the full technology stack powering a global nonprofit enterprise operations platform. You will also be creating end-to-end flow starting from business process design and CRM customization through cloud-native serverless infrastructure, third-party API integrations, ETL pipelines, and security architecture. Key Responsibilities Architect and build Functions-based microservices with production-grade reliability (message archiving, distributed locking, tiered retry, adaptive rate limiting) Develop and maintain Dynamics 365/Dataverse customizations: plugins, custom APIs, web resources, and data models Build and operate integrations across 6+ external systems (Box.com, Zendesk, NetSuite, IRS, CTP/XMAP, Onyx CRM and other Shared Tech Systems) Design configuration-driven rule engines enabling business teams to modify qualification and routing logic without code changes Implement security infrastructure Build ETL pipelines for regulatory compliance data (IRS revocation lists to SQL Server to CRM) Create bilingual implementations (C#/.NET + Python) of core services for flexibility and platform reach Manage cloud infrastructure: Azure Functions Elastic Premium plans, multi-slot deployments, storage queues, table storage Contribute to defining the plan & approach for team Quality results aligned with the enterprise architecture Work actively with the whole team in preparing documentation, improving tech team capabilities and sharing knowledge regarding past and future implementations Report, handle and verify defects Recommending appropriate actions for test results Close cooperation with Developers and DevOps daily Help troubleshoot issues Create logs to document testing phases and defects Your Profile: You have at least 3+ years’ experience in similar position Experience in complex solutions in CRM Dynamics 365/Dataverse, Azure Functions, Azure Storage (Queues, Tables, Blobs), C#, .NET Framework, .NET 8, Python, JavaScript, OAuth/SOAP/REST, SQL Server/SSIS, MSAL, PowerShell You can think analytically and clearly present and justify your opinion You are looking for new challenges Can talk freely in English (or on a communicative level, but want to develop yourself in this area) You want to share knowledge as well as learn from others Work Environment Project management: Scrum in development, Kanban in support Issue tracking tool: Jira Knowledge repository: Confluence Version control system: GIT This is fully remote role Salary range : 12,000pln – 17,000 pln gross per month This may change depending on location, as we recalculate it for Cost of Living index for the given country. Send your CV to [email protected] with Senior CRM Developer/Engineer in the title.