(Senior) Customer Project Manager in Lower Austria

About Us International consulting & project execution group supporting companies’ growth & cross-border expansion in Europe, and North&South America: Market Research & Advisory, Regional Consulting, flexible Operations and modern HR&Recruitment solutions. Innovative ‘glocal’ approach: addressing your needs with top-quality cost-efficient solutions by PRODENSA team of global experts & vetted local partners. Job Description About the Company : Our client is a well-established global leader in advanced industrial technology solutions, operating across multiple international markets. With a strong focus on innovation, sustainability, and operational excellence, they deliver high-quality, customized solutions to a diverse range of industries including but not limited to power management. About the Role: We are looking for a Customer Project Manager to lead and coordinate customer projects within internal production teams. This role is responsible for managing the full project lifecycle - from purchase order to final delivery -ensuring timely execution, high-quality standards, and strong customer communication. Location: Lower Austria (hybrid: 3 days onsite / 2 days remote) Contract Type: Full-time permanent employment Responsibility Scope Project Ownership & Execution: • Manage assigned customer projects from order receipt to delivery • Create and maintain project plans, timelines, and milestones • Monitor progress across engineering, procurement, production, testing, and logistics • Ensure delivery commitments in terms of scope, timing, and quality Customer Communication: • Act as the main point of contact for customers during project execution • Coordinate technical clarifications, timelines, and project updates • Lead customer meetings, status calls, and escalation handling • Build and maintain strong, long-term customer relationships Cross-functional Coordination: • Collaborate closely with engineering, supply chain, production, and planning teams • Ensure smooth project execution through effective internal alignment Commercial & Cost Awareness: • Monitor project scope versus order confirmation • Manage variation orders and additional cost topics • Identify and escalate commercial risks Quality & Delivery: • Support Factory Acceptance Tests (FAT) and customer participation • Ensure complete and accurate delivery documentation • Drive issue resolution to ensure on-time delivery and customer satisfaction Reporting & Continuous Improvement: • Maintain accurate project tracking and reporting • Present project status, risks, and actions internally • Lead lessons learned and contribute to process improvements Requirements We are looking for candidates with: • Degree in Engineering, Business, Industrial Management, or equivalent experience • 3+ years of experience in project management, order management, or similar roles • Experience in manufacturing or engineered-to-order environments preferred • Knowledge of electrical equipment, switchgear, or industrial projects is a strong advantage • Understanding of manufacturing project lifecycles • Ability to read technical drawings is a plus • Strong planning, coordination, and organizational skills • Experience with ERP systems (SAP is an advantage) and Excel • Strong communication and customer-facing skills • Excellent English skills (mandatory for this role) • German language skills are a plus Benefits What we offer • Opportunity to join a leading international industrial environment in Austria • Diverse and responsible role with a high level of autonomy • Collaboration within a motivated and growing team • Career development and continuous learning opportunities • Modern production environment with advanced automation and Industry 4.0 standards • Additional benefits such as mobility programs, meal support, health initiatives, and company events