Senior Data & AI Platform Engineer

About Us Dutch Vet is transforming veterinary care by making expert treatment accessible anytime, anywhere. Our mission is simple: help every pet live their happiest, healthiest life by connecting pet parents with licensed vets through seamless virtual visits. We’re the only veterinary telemedicine service that can diagnose, prescribe, and ship medications directly to customers in most states. For less than $100 per year, Dutch offers real relief and convenience for pets and their families. As one customer put it: “Dutch was the only site that would diagnose and prescribe meds as well as ship the meds.” Here’s what other customers have said about Dutch Vet: "The easiest vet visit you'll ever have.” "More thorough than my in-person vet.” "No nonsense, quick, easy and friendly veterinarian. Much cheaper than our regular local vet that couldn’t get us in. So glad I found Dutch!" Backed by world-class investors including Forerunner Ventures, Eclipse Ventures, and Bling Capital, our team is made-up of successful startup founders (Hims, PlushCare, Nasty Gal) with expertise in scaling enterprises (TripAdvisor, Walmart, BARK). Featured in TechCrunch, Forbes, Wired, and Axios, Dutch is setting the standard for quality, accessibility, and compassion in pet care. The Role Most data teams report on the business. Ours builds with it. We're shipping LLM-generated clinical content, agentic assistants, and recommendation systems behind the tools pet parents actually use. This role is a split between data platform architecture and AI infrastructure. Half your time will go toward scaling our Snowflake environment, building semantic layers, and managing clinical data pipelines. The other half will go toward building the backend runtime systems that safely execute our LLM features in production. This is an individual contributor role with no direct reports, but you will be expected to set the technical standard for the team and mentor the engineers and analysts already here. You will report directly to the VP of Data & AI. WHAT YOU'LL DO: Co-own our dbt + Snowflake platform (700+ models, Prefect, Fivetran) Isolate warehouse workloads and safeguard model dependencies to catch upstream data failures before they break production features Build the runtime guardrails for our clinical AI—strict payload validation, confidence thresholds, and fallback routing for LLM applications Develop shared observability pipelines, prompt evaluation harnesses, and cost-tracking tooling for our LLM stack Set the technical standard for the team, mentoring engineers on Python code quality, CI/CD workflows, and reliable system design WHAT YOU'LL BRING: 6+ years operating production data platforms with hands-on ownership of dbt + cloud-warehouses (Snowflake strongly preferred) 6+ years strong production Python and software-engineering fundamentals (typing, testing, code review, and automated deployment) A default mindset geared toward systems architecture, API contracts, and failure modes The instinct to manage cloud spend, warehouse performance, and data quality without being asked People get better at their jobs working with you Even better You've built backend infrastructure for production LLMs (e.g., observability frameworks, evaluation pipelines, or cost attribution) You have practical ML engineering experience WHY WORK FOR DUTCH? Competitive salary range between $150k–$195k CAD Hybrid in Vancouver, Canada Health, Dental, and Vision Insurance Life and Disability Insurance Flexible PTO Mental Wellbeing Options Robust Holiday Schedule Retirement savings plan Growth Opportunities DUTCH'S GUIDING PRINCIPLES Pets First – business and medical decisions are always guided by the pet's best interest. We'll never compromise on pet health and we're all here because we care about their well-being Agile Like a Cat – We have a bias toward swift action, while maintaining quality and accuracy. For us, that means being able to turn on a dime, like a cat, analyze our options – even ones that may not be on the table – then execute without perfection getting in the way Creativity is our Catnip – Creativity feeds us and helps us push boundaries to always find better solutions, making the complex more accessible and easier to understand Be the Human Your Dog Thinks You Are – Be kind, show care for your colleagues, and even if you're an expert - give others context, reinforce the positive, and help them understand. Dutch is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, or any other protected status. Accommodations are available on request for candidates taking part in all aspects of the selection process. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.