Senior Deal Desk Manager

Picture this—an Account Executive closes the biggest deal in Expel history, helping the company make its annual number, and you structured the deal that made it happen. Sound exciting? Then keep reading. Deal Desk is where Sales, Legal, and Finance either work as one team or grind against each other. Our next Senior Deal Desk Manager is the person who makes it the former: pricing and structuring deals with reps, pressure-testing terms with Legal, protecting revenue recognition and margin with Finance, and getting all three to a fast, defensible "yes." At Expel, we believe if we take care of our employees, they'll look after our customers, and the rest works itself out. It's as simple as that. We've built a place to work based on transparency, where people love what they do and their work gets appreciated. If you want to join a team that finds a way to say "yes" and strives to be excellent, we'd like to hear from you. What Expel can do for you Give you real ownership of the quoting, approval, and contracting process—and the room to fix what's broken Put you at the table with Sales, Legal, and Finance leadership on the deals that matter most Offer an environment that values your work, ideas, and creativity Provide the tools, technology, and cross-functional support you need to run an effective Deal Desk Give you a front-row seat to how a growing cybersecurity company actually sells What you can do for Expel With Sales Be the go-to for the field on quoting, pricing scenarios, discount structures, and non-standard terms Coach reps and managers on structuring opportunities early, so complexity surfaces before the last week of the quarter Run approvals end to end—build the deal package, drive it through the chain, and bring the decision and the reasoning back to the rep With Legal Act as the business-side counterpart on contract negotiations—translate commercial intent into terms Legal can paper, and legal risk into trade-offs Sales can act on Maintain the fallback and playbook library for commonly negotiated terms so standard redlines don't need escalation With Finance Make sure every closed deal holds up: revenue recognition, ARR classification, billing terms, margin thresholds, and approval documentation Support quarterly close and audit with clean deal records and a defensible approval trail Give Finance forward visibility into late-stage pipeline, discount trends, and deal structures that move the forecast Across the board Own and improve the quoting, approval, and contracting stages of our lead-to-cash process Work with Revenue Operations and Business Systems on Salesforce and CPQ configuration, approval workflows, and reporting Use data to understand what's working, what's not, and what to do next What you should bring with you 5–8 years of experience, including 3+ years in Deal Desk, sales operations, or revenue operations at a technology company—SaaS strongly preferred Experience supporting an enterprise or mid-market SaaS sales team through complex, negotiated deals Working knowledge of SaaS revenue fundamentals: revenue recognition, ARR definitions, contract structures, and standard commercial terms Hands-on skill with Salesforce and Salesforce CPQ, including approvals and quote configuration, plus strong Excel and Google Sheets chops The judgment to know when to solve, when to escalate, and how to tell a rep no without losing their trust Strong active listening and conflict management skills—you build consensus across stakeholders with competing incentives Cybersecurity or managed security experience is a plus, not a requirement Additional notes Applicants must reside within the continental United States, and can work remotely or from our Expel HQ office in Herndon, VA. Occasional travel will be required. The base salary range for this role is between $115,000 USD and $160,000 USD + variable eligibility and equity. While the full salary band reflects our long-term compensation framework, we're primarily targeting candidates between $129,000 and $149,000 based on experience, skills, and market data. We believe in paying transparently and equitably. Your salary will ultimately be based on factors such as your experience, skills, team equity, and market data. You'll also be eligible for unlimited PTO (which we model and encourage), work location flexibility, up to 24 weeks of parental leave, and really excellent health benefits. We're only hiring those authorized to work in the United States. We do not currently sponsor immigration visas. We're an Equal Opportunity Employer: You'll receive consideration for employment without regard to race, sex, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or on the basis of disability. We'll ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please let us know if you need accommodation of any kind. #LI-Remote Salary Range $110,600 — $160,400 USD