Senior DevOps Engineer

Location: Remote (Vietnam)

Employment type: Full time

About Us

Checker is an enterprise-scale digital platform crafted for mystery shopping, CX/VoC research, and end-to-end field-work automation. With over 20 years of experience in research solutions and technology integration, we empower global agencies and brands to streamline workflows, deliver actionable insights, and elevate customer experiences.

Learn more at checker-soft.com.

Your Impact

• As a Senior DevOps Engineer at Checker, you will play a key role in ensuring that:
• Field data collected from mobile users is reliable, secure, and always available
• Research projects and dashboards run smoothly across regions
• Engineering teams can deploy features quickly without risking platform stability
• Security and compliance are embedded into the infrastructure from day one

What You Will Do

• Own and operate production cloud infrastructure supporting a global SaaS platform.
• Design, maintain, and optimize CI/CD pipelines for frequent and safe releases.
• Deploy and manage containerized services using Docker and Kubernetes.
• Administer and optimize Linux-based systems powering backend APIs, data processing, and dashboards.
• Manage multi-cloud environments across AWS, GCP, and Azure as required by products and regions.
• Implement Infrastructure as Code and automation to ensure consistency and scalability.
• Monitor system health, performance, and data pipelines; respond to incidents and perform root cause analysis.
• Apply strong security practices to protect customer data, survey responses, and internal systems.
• Work closely with backend, frontend, QA, and product teams to support feature rollouts and platform growth.
• Continuously improve availability, scalability, and cost efficiency.

What We’re Looking For

• At least 5 years of hands-on experience in DevOps / SRE / Cloud Engineering roles.
• Strong English communication skills and fluent Vietnamese are required.
• Strong experience with Linux system administration in production environments.
• Proven hands-on experience with Kubernetes and Docker.
• Solid experience with cloud platforms: AWS, GCP, and/or Azure.
• Strong understanding of CI/CD, deployment strategies, and environment management.
• High security awareness, especially around:
• IAM and access control
• Secrets management
• Network security
• Protecting sensitive customer and research data
• Experience supporting data-driven or SaaS platforms with high availability requirements.
• Ownership mindset and ability to work independently in a global product team.
• Clear communication skills and strong problem-solving ability.

Nice to Have

• Experience with SaaS products serving global users.
• Familiarity with Infrastructure as Code tools (Terraform, CloudFormation).
• Experience with monitoring & observability (Prometheus, Grafana, ELK, CloudWatch).
• Understanding of data pipelines, background jobs, or analytics systems.
• Experience supporting mobile-backed platforms or real-time data ingestion.
• Knowledge of cloud cost optimization in long-running SaaS systems.