Senior Director of Contractor Marketplace & Workforce Operations

Job Description Welcome to AMN Healthcare — Where Talent Meets Purpose Ever wondered what it takes to build one of the largest and most respected healthcare staffing and total talent solutions companies? It takes trailblazers, innovators, and exceptional people like you. At AMN Healthcare, we don’t just offer jobs — we build careers that make a difference. Why AMN Healthcare? Because Excellence Is Our Standard: Named to Becker’s Top 150 Places to Work in Healthcare — three years running. Consistently ranked among SIA’s Largest Staffing Firms in America . Honored with Modern Healthcare’s Innovators Award for driving change through innovation. Proud holder of The Joint Commission’s Gold Seal of Approval for Staffing Companies since 2006. The Senior Director, Strategic Workforce Solutions is a highly visible role that provides an outstanding opportunity to drive growth by building out our team, solutions, infrastructure, and products while educating our clients on our value propositions. This role leads the consulting services within our innovative Healthcare Workforce Solutions department. The Senior Director is responsible for establishing credibility and building trusted partnerships with contacts throughout all departments. Job Responsibilities Support expanding the service line's offerings, infrastructure, and capabilities to achieve the established accelerated growth targets and high-margin returns by showcasing your deep, proven experience in consulting to assess and support the development of the portfolio of services offered to the market. Support developing and managing our solutions, implementing go-to-market strategies, providing input on investment decisions, developing thought leadership and differentiation strategies, and ensuring profitable and high-quality solutions to clients. Facilitate a predictable and measurable meeting cadence, including regular team meetings, 1:1 meetings, and training to supervise progress to goals, mentor, strengthen and foster communication, and collaborate on process improvement to reach team production objectives. Set and lead standards and processes for efficiency, utilization, delivery quality, and speed. Determine delivery/staffing models and deploy resources for delivery execution and application of delivery methodologies and tools. Ensure quality and client satisfaction with overall business/service line delivery. Work with product and sales teams to develop go-to-market strategies (targeting, upsell, etc.) needed to achieve revenue targets. Cultivate and build partnerships-based relationships with strategic account stakeholders with consistent phone and face-to-face interactions. Support the identification and development of new solutions within the service line, including messaging and sales collateral and delivery processes, tools, and methodologies. Build and submit business cases that support the evolution of pricing and contracting models required to achieve market relevance and profitability targets. Key Skills The ability to build a team, identify talent, mitigate employee issues, and serve as a coach and mentor A track record of rapidly growing revenue and margins by significant percentages Excellent relationship-building and networking skills A hands-on approach to your work combined with confidence, passion, and a proactive attitude Comfort with change and ambiguity Qualifications Education & Years of Experience Bachelor's Degree with 15+ years of work experience OR High School Diploma/GED with 19+ years of work experience Additional Experience Experience in healthcare consulting, preferably in a large firm Demonstrated ability to lead and operate in a matrixed organizational environment successfully Staffing, recruiting, talent management, or related professional services industry experience preferred Work Environment / Physical Requirements Work is performed in an office/home office environment. Team Members must have the ability to operate standard office equipment and keyboards. AMN Healthcare will provide reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of the job. Our Core Values ● Respect ● Passion ● Continuous Improvement ● Trust ● Customer Focus ● Innovation At AMN we embrace the ways we are similar and different; respecting all voices and ensuring everyone has the opportunity to contribute to our collective success. We acknowledge our shared responsibility to foster a welcoming environment where everyone feels recognized and valued. We cast a wide net to recruit and retain competitive talent and build healthcare workforces supportive of the communities we serve. We believe in the power of compassion and collaboration to build healthy communities where access to quality care is available to all. Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities. At AMN we recognize that in-person connections have value and promote collaboration. You will be expected to come into an AMN Healthcare office at a frequency dependent on the work arrangement for your role. Pay Rate $124,000 - $155,000 Salary Final pay rate is dependent on experience, training, education, and location.