Senior Director, Solutions

Logistics at full potential. At GXO, we’re constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you’ll have the support to excel at work and the resources to build a career you can be proud of. As the Sr. Director, Solutions Design , you will lead the strategy, design, and development of advanced logistics solutions that enable growth and operational excellence across GXO's diverse customer and industry segments. This role will lead a multidisciplinary Solutions Design organization, champion automation and data-driven design, and help drive new customer acquisition and successful implementation of complex logistics solutions. Pay, benefits and more. We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan. What you'll do on a typical day: Lead the overall strategy and direction of the Solutions Design function, establishing innovative, scalable, and financially sound solutions that support customer growth and GXO's business objectives Develop advanced warehouse and logistics solutions by translating customer requirements into optimized facility designs, operational models, technology integrations, automation strategies, and value propositions Partner with Business Development and Sales leadership to develop and present compelling solutions, RFP responses, ROI models, and strategic recommendations to customers, prospects, and executive leadership Leverage automation, data analytics, SKU slotting, inventory strategies, labor standards, and operational modeling to develop solutions that optimize throughput, flexibility, scalability, cost, and ROI Lead and develop a multidisciplinary team of Solutions Managers, Industrial Engineers, Automation Specialists, Data Analysts, Logistics Analysts, and Pricing Leads while establishing a culture of innovation, accountability, and technical excellence Partner with Operations, IT, Automation Engineering, Finance, Pricing, Real Estate, and other functional leaders to validate assumptions, align technology architecture, ensure cost accuracy, and support successful solution implementation Establish standardized solution approaches, technology strategies, ROM/FIRM models, CAD blocks, labor standards, and other tools to improve speed to solution, competitiveness, and win rates Drive continuous improvement by analyzing solution performance, capturing lessons learned, monitoring KPIs, and improving design accuracy, cost performance, and customer outcomes What you need to succeed at GXO: At a minimum, you'll need: Bachelor's degree in Industrial Engineering, Mechanical Engineering, Technology, Mechatronics, Supply Chain, or a related field, or equivalent related work or military experience 15+ years of experience in logistics engineering, automation design, solutions development, or related fields within 3PL/contract logistics, OEM, or systems integrator environments Deep knowledge of warehouse automation technologies, including AMRs, conveyors, sortation, AS/RS, robotic picking, packaging automation, and pick-to-light systems Proven experience leading Solutions Design teams through complex, multi-vertical RFP and customer solutioning processes Experience integrating operational designs with digital systems including WMS, WES, LMS, TMS, and data platforms Proven experience developing customer-focused value propositions, ROI models, financial analyses, and commercially viable solutions Strong understanding of warehouse and order fulfillment design, including forward and reserve storage, SKU slotting, inventory velocity, and batch, cluster, and discrete picking methodologies Advanced Excel, PowerPoint, data analysis, financial modeling, and ROI modeling skills Exceptional communication, customer relationship, executive presentation, negotiation, and influencing skills It'd be great if you also have: Experience developing standardized solution sets, automation strategies, labor standards, CAD tools, and technology deployment strategies to accelerate solution development Experience supporting multiple industry verticals, including e-commerce, retail, industrial, food & beverage, technology, aerospace, and automotive Experience driving new customer acquisition, solution win rates, margin performance, and continuous improvement across a Solutions Design organization We engineer faster, smarter, leaner supply chains. GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team – energetic, innovative people of all experience levels and talents who make GXO a great place to work. We are proud to be an Equal Opportunity employer including Disabled/Veterans. GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.