Senior Exciters & LCI Services Technical Lead

Job Description Summary The Senior Exciters & LCI Services Technical Team Lead is the SCS — Gas Power technical authority for GE Vernova Excitation and LCI (Static Starter) products. The role drives NPI services readiness, owns the Certification & Qualification programme for L1–L3 Field Engineers, and supports FOAK installations and Critical Customer Issue Resolution (CIR) across the global field services organisation. Job Description Essential Responsibilities Technical Authority - Serve as the hub of knowledge for Excitation (EX2100e, EX2100, EX2000) and LCI/Static Starter (LS2100e, LS2100) products across L1–L3 field services teams globally - Provide technical direction and guidance to field resources across installation, commissioning, maintenance, and upgrade activities on power turbine generator excitation and LCI systems - Oversee software and hardware design readiness for key customer projects, including pre-shipment reviews and customer site visits for installation quality assurance and business improvement feedback - Contribute to strategy and policy development, ensuring delivery within the Exciters & LCI area of responsibility NPI & Product Lifecycle - Act as SCS services representative on Exciter and LCI NPI programmes; develop service manuals, support lab validation testing, and conduct field verification of final installed products - Capture field lessons learned and integrate services feedback into continuous product improvement cycles - Support global SCS communications for product notifications, service bulletins and sustaining updates Certification, Training & Talent Development - Develop and maintain a Certification & Qualification programme for Excitation and LCI Field Engineers, grounded in instructional design and competency-based skill development - Deliver technical training sessions and certify Field Services Engineers across L1–L3 levels on Excitation and LCI platforms, ensuring the field engineer population maintains current and validated competency standards - Mentor next-generation field services personnel and participate in FOAK installations, NPI mobilisations, and CIR engagements Cross-Functional Collaboration - Maintain a global network of Excitation and LCI field services and engineering experts - Influence across Engineering, Commercial, and Product Management teams without direct authority to align on service strategies and customer commitments - Act as a resource for colleagues with less experience; explain complex technical topics clearly and build consensus across functions Required Qualifications - Bachelor's degree in Electrical Engineering, Power Systems, or related discipline; or equivalent technical experience at a substantive level - Significant hands-on field services experience on GEV Excitation and LCI platforms (EX2100e, EX2100, EX2000, LS2100e, LS2100) — required - Proven track record of FOAK installations, commissioning, and outage engagements on GEV Excitation and LCI systems - Prior experience in a Tech Lead or senior technical advisory capacity within a field services organisation - Experience developing and delivering technical certification and training programmes for field engineers - Travel and Billable Time Target: Up to 50% - Language: English required; additional languages desirable Additional Information Relocation Assistance Provided: No #LI-Remote - This is a remote position