Senior Financial Accounting Clerk Grade: Grade 9/10 Salary Range: $133,348 - $146,945 plus superannuation Employment Type: Ongoing Location: Goulburn - Hybrid opportunity. In-office requirement 2-3 days a week as a minimum, which could be subject to change based on applicable DCS workplace policies. Application Closing: 10 September 2026 [10:59am] About Us Department of Customer Service (DCS) transforms the way NSW Government agencies interact with customers. We are passionate about putting the customer at the centre of everything we do and adopting new technologies to make Government work better. DCS is a service provider and regulator, focusing on delivering first-class customer service, digital transformation, and regulatory reform to create better outcomes for the people of NSW. About the team Government Shared Services (GSS) is a new division in DCS that is leading the way in streamlining processes and transactional shared services to allow our people to better focus on their customers and delivering their services. We are developing and delivering a roadmap to leverage technology, streamline processes, replace legacy systems and deliver a consistent experience to more than 100+ agencies across 8 NSW Government Departments. What you will do The role supports financial reporting, maintenance and reconciliation of the general ledger(s), capital and service concession assets management, cash flow forecasting and development and maintenance of internal and external auditor’s relationships. The role supports and advises Government Shared Services (GSS) and Agency teams on key contemporary statutory and financial reporting issues. About You You are a highly motivated and technically strong finance professional with proven experience in statutory and financial reporting within a large and complex organisation. A qualified CA/CPA, you possess a sound understanding of Australian Accounting Standards, government reporting requirements, financial controls, and general ledger management. You have exceptional analytical and problem-solving skills, with the ability to interpret complex financial information and provide practical advice to stakeholders. You thrive in a dynamic environment with competing priorities, building strong working relationships across finance and the broader business to achieve quality outcomes. With a continuous improvement mindset, you are proactive in identifying opportunities to enhance financial processes, systems, and controls. You are committed to delivering accurate, timely, and compliant financial reporting while supporting stakeholder needs and contributing to the achievement of organisational objectives. What we need from you An up-to-date CV (max 5 pages) and a cover letter (max 2 pages) outlining how your knowledge, skills and experience are aligned to the role. In your cover letter please share your motivation for applying for this position and your relevant skills. Please note that assessments will be conducted for this role. This involves submitting your application for review, an interview, workplace assessment and reference checks. A talent pool may be created from this recruitment action for future temporary or ongoing vacancies in roles with similar capability requirements. Salary Grade XX, with the base salary for this role starting at 133,348 base plus superannuation Click Here to access the Role Description . For enquiries relating to recruitment please contact Kylie Makkink via kylie.makkink@customerservice.nsw.gov.au. Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description. A talent pool may be created as part of this recruitment process and will be valid for up to 18 months. The talent pool may be used to fill future ongoing or temporary vacancies of the same or similar role. Closing Date: Careers at Department of Customer Service A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state. Belong in our diverse and inclusive workplace The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives. You can view our full diversity and inclusion statement here . We provide adjustments to the recruitment process for candidates, including individuals with disability. If you require an adjustment during the recruitment process, including alternate formats or have questions about the support available, please contact Talent Operations on 02 8276 8130 or csrecruitment@customerservice.nsw.gov.au . For more information, please visit Information on some of the different types of disabilities Information on adjustments available for the recruitment process