Senior HR & Performance Manager - India (Remote)

About BagginsHQ

BagginsHQ is an international technology company delivering custom software, mobile applications, enterprise business systems, SaaS platforms, digital marketing solutions, web solutions, hosting, corporate email, streaming services, and other digital transformation solutions to clients across Africa, Europe, the Middle East, and beyond.

We are looking for an experienced Senior HR & Performance Manager who understands that exceptional businesses are built by exceptional people. This role is responsible for ensuring that the Company attracts, develops, retains, and manages high-performing employees capable of contributing to the Company's commercial success.

This is not a traditional HR role. It is a strategic leadership position responsible for building a high-performance culture where every employee contributes meaningfully towards the Company's long-term growth.

Key Responsibilities

• Lead international recruitment across multiple departments.
  
• Develop and continuously improve recruitment strategies.
  
• Screen, interview, and recommend exceptional candidates.
  
• Manage employee onboarding and probation processes.
  
• Conduct probation and performance reviews.
  
• Identify underperformance early and implement improvement plans.
  
• Develop employee performance frameworks and accountability systems.
  
• Support department heads in achieving workforce performance objectives.
  
• Build leadership development and succession planning programmes.
  
• Promote a professional, accountable, and performance-driven culture.
  
• Resolve employee relations matters professionally and confidentially.
  
• Ensure compliance with Company policies and procedures.
  
• Maintain accurate employee records and HR documentation.
  
• Monitor employee retention and engagement.
  
• Work closely with Company leadership to ensure every revenue-generating position is occupied by high-performing individuals.
  
• Continuously recommend improvements that strengthen organisational performance and contribute towards the Company's commercial objectives.
  
  

Working Hours

Monday – Friday

8:00 AM – 5:00 PM (United Kingdom Time)

Requirements

Bachelor's Degree in Human Resources, Business Administration, Psychology, Management, or a related field.

Minimum of 5 years of Human Resources experience.

Previous experience recruiting internationally.

Strong understanding of performance management.

Experience managing remote teams.

Excellent interviewing and candidate evaluation skills.

Excellent written and spoken English.

Strong leadership, organisational, and communication skills.

High level of professionalism, integrity, and confidentiality.

Ability to work independently within a fully remote international environment.

Strong commercial awareness and problem-solving abilities.

Proficiency in modern HR systems and Microsoft Office or Google Workspace.

Benefits


During Probation (1 Month)

• Gross Monthly Salary: USD 400
  
• Monthly Facilitation: USD 100
  
  

Upon Successful Completion of Probation

• Gross Monthly Salary: USD 700
  
• Monthly Facilitation: USD 100
  
• Future salary increments based on individual performance as part of the Company's employee growth and career progression structure.
  
  

Additional Benefits

• Company-sponsored medical insurance after 6 months of continuous employment (covering employee, spouse, and up to two dependent children).
  
• Eligibility for the Company's Annual Family Holiday Benefit after 1 year of continuous employment (covering employee, spouse, and up to two dependent children).
  
• Paid leave subject to Company approval and operational requirements.
  
• Opportunity to work with an international technology company serving clients across multiple regions.
  
• Structured career progression with long-term leadership opportunities.
  
• Professional development within a high-performance, growth-oriented environment.