Senior Lead Qualification Specialist

About this Position At Henkel, you’ll be part of an organization that’s shaping the future through innovation, sustainability and collaboration. With our trusted brands like Persil®, ‘all®, Loctite®, Snuggle®, and Schwarzkopf® and our cutting-edge technologies, you’ll have countless opportunities to explore new paths and grow. This position is with our Adhesive Technologies business unit – where we empower our people to transform industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. Dare to learn new skills, advance in your career and make an impact at Henkel. What you´ll do Senior Lead Qualification Specialist Position Overview: The Senior Lead Qualification Specialist is responsible for assessing and qualifying inbound and outbound leads to ensure they meet specific criteria before being passed to the sales team. This role involves engaging with prospects via multiple channels, building relationships, and collaborating with marketing and sales teams to optimize lead qualification processes, messaging, and outreach strategies. Additionally, the specialist tracks and analyzes lead activity using CRM tools, implements A/B testing to refine tactics, and integrates AI and automation technologies to enhance workflow efficiency. Key Responsibilities: Assess and qualify inbound and outbound leads to meet specific criteria before passing them to sales. Engage with potential leads via email, phone, or social media to gather information and qualify interest. Build relationships with prospects by understanding their challenges and offering relevant solutions. Collaborate with sales teams to target accounts and use personalized outreach tactics. Align with marketing to refine lead qualification, messaging, and the lead handoff process to sales. Use CRM and pre-sales tools to track, score, and analyze lead activity, providing insights to sales and marketing teams. Integrate AI and automation technologies into the pre-qualification workflow to optimize processes. Support Level 1 Inquiry Mgt and Level 2 Technical Information Services teams with case management when needed What makes you a good fit Bachelor’s degree in marketing, business administration. 4 years of relevant experience. Proven expertise with telemarketing, pre-sales, inside sales, remote technical services. Strong track record for collaboration within cross-functional teams and especially between marketing, service and sales organizations. Exceptional communication skills, with a customer first mindset. This role offers a unique opportunity to shape the future of customer experience in North America for Henkel Adhesives, while contributing to the growth and success of a global leader in industrial adhesives. Some benefits of joining Henkel Health Insurance: affordable plans for medical, dental, vision and wellbeing starting on day 1 Work-Life Balance: Paid time off including sick, vacation, holiday and volunteer time, flexible & hybrid work policies (depending on role), and vacation buy / sell program Financial: 401k matching, employee share plan with voluntary investment and Henkel matching shares, annual performance bonus, service awards and student loan reimbursement Family Support: 12-week gender neutral parental leave (up to 20 weeks for parents giving birth), fertility support, adoption & surrogacy reimbursement, discounted child and elderly care, and scholarships Career Growth: diverse national and international growth opportunities, access to thousands of skills development courses, and tuition reimbursement The salary range for this role is $80,000.00 and $100,000.00. This range represents the good‑faith minimum and maximum wages the Company reasonably expects to offer for this role at the time of posting. In addition to base salary, this position may be eligible for incentive pay or other forms of compensation, as applicable. The Company also offers a comprehensive benefits package as described above. Actual compensation will be based on factors such as the candidate’s skills, experience, education, training, and work location. This posting is intended to comply with all applicable state and local pay transparency laws. Henkel does not accept unsolicited resumes from search firms or employment agencies. Unsolicited referrals and resumes are considered Henkel property and therefore, Henkel will not pay a fee for any placement resulting from the receipt of an unsolicited referral. At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.