Senior Machine Learning Engineer

Senior Machine Learning Engineer Syncron is a leading SaaS company with over 20 years of experience, specializing in aftermarket solutions. Our Connected Service Experience (CSX) platform offers domain-fit solutions for: Supply Chain optimization, Pricing strategy, Service Lifecycle Management (e.g. warranty management, field service management, service parts management, knowledge management). Our company has a global presence with offices in US, UK, Germany, France, Italy, Japan, Poland, India and group headquarters in Sweden. We build upon the belief that our greatest strength is our People. Our unique company culture has been appreciated by our Employees. With this we are winning the hearts and minds of world-leading organizations , such as JCB, Kubota, Electrolux, Toyota, Renault and Hitachi. About the role The ideal candidate should be a practical, hands-on ML practitioner who can bridge the gap between Data Science and Engineering. They should be able to explore data, build models, evaluate performance, write clean code, and work with MLOps / Engineering teams to move models into production. They should not be limited to notebook-based experimentation, but should also be comfortable thinking about production readiness, monitoring, model usage, and business impact. What would you do? Data Science & Model Development · Understand business problems and translate them into ML-ready problem statements. · Perform exploratory data analysis, data quality checks, feature discovery, and target definition. · Build, validate, and improve ML models across supervised, unsupervised, and predictive use cases, including classification, regression, forecasting, clustering, anomaly detection, ranking, and recommendation. · Design and engineer meaningful features from transactional and product data to improve model performance and business relevance. · Evaluate models using appropriate statistical, ML, and business metrics. · Interpret model outputs and explain drivers using techniques such as feature importance, SHAP, error analysis, and segment-level performance review. ML Engineering & Productization · Build reusable ML pipelines for data processing, feature engineering, training, validation, batch scoring, deployment, monitoring, and retraining. · Convert data science prototypes into production-ready workflows and services. · Design config-driven pipelines that support multiple tenants, customers, or business units. · Build reusable components that can scale across different use cases, tenants, and environments. · Build CI/CD pipelines for ML code, configurations, pipeline definitions, and model artifacts. · Collaborate with Engineering teams to integrate model outputs into product and business workflows. Model Lifecycle & Release Management · Implement model lifecycle practices including experiment tracking, model registry, versioning, lineage, and artifact management. · Manage model metadata such as datasets, features, parameters, metrics, versions, and deployment status. · Support model promotion across development, staging, and production with controlled rollout, rollback, and retirement processes. · Ensure reproducibility of training, scoring, packaging, and deployment workflows. GenAI / LLMOps — Nice to have · Support GenAI use cases involving LLMs, embeddings, and vector databases. · Help design document processing, chunking, retrieval, prompt engineering, and response evaluation workflows. · Work with managed LLM platforms, open-source models, and LLMOps tools where applicable. Who you are? · 4–8 years of experience in Data Science, ML Engineering, Applied ML, or related roles. · Strong hands-on experience with Python & SQL. · Strong understanding of machine learning algorithms, model evaluation, feature engineering, and validation. · Experience converting notebooks into reusable, maintainable, production-quality code. · Experience with orchestration tools such as Airflow, Kubeflow, Mage, or similar. · Experience with model lifecycle tools such as MLflow, SageMaker, Azure ML, Vertex AI, or similar. · Strong understanding of batch inference, model deployment, production ML workflows, and monitoring. · Experience with Docker, Git, environment management, and CI/CD automation using tools such as GitHub Actions/workflows. · Experience with cloud platforms such as AWS, Azure, or GCP. · Familiarity with production ML monitoring concepts such as model/data drift, data quality validation, prediction monitoring, and common failure modes in deployed ML systems. · Familiarity with NLP fundamentals such as text preprocessing, tokenization, lemmatization, stemming, text representation, and semantic embeddings for search, similarity, classification, and retrieval use cases. · Ability to analyze model performance across segments, tenants, time periods, and business outcomes. We offer: Unsure if you meet all the job requirements but passionate about the role? Apply anyway! Syncron values diversity and welcomes all Candidates, even those with non-traditional backgrounds. We believe in transferable skills and a shared passion for success! #LI-SYNCRON #LI-Remote #LI-Hybrid Department Products Locations Bengaluru Remote status Hybrid Employment type Full-time Respect. Flexibility. Growth. At Syncron, we’re not just shaping the future of service lifecycle management - we’re also cultivating a dynamic and innovative community of thinkers, doers and visionaries passionate about making a difference. Here, your voice is heard, and your potential has no limits. The world is changing. Manufacturing companies are shifting from selling products to delivering services. And we are driving this transformation together with our Customers, by helping them reduce costs and manual processes. We are guiding them on their journey towards a fully connected service experience and making their brand stronger. Our go al: to make the complex simple. Visit syncron.com to get to know us better! Whistleblowing at Syncron If you encounter any case of potential ethical or laws violations, you may submit a report to a dedicated Syncron Whistleblowing Platform here . You may request Syncron Whistleblowing Procedure via the „ask a question” tab available here .