Senior Manager-D2D Vendor Management

Overview The Senior Manager-D2D Vendor Management is responsible for leading and managing the direct sales external vendor program for the TDS Telecom footprint. The role ensures vendor partners deliver against sales, operational, and customer experience objectives while aligning to company strategy. This position provides leadership, governance, and performance oversight across multiple external vendors, driving revenue growth, operational efficiency, and market expansion. This role serves the primary contact for after-hours and weekend operations for critical support situations. Additionally, this role is responsible for implementing and owning direct sales’ sales enablement and technology platform(s). Responsibilities Strategic Vendor Acquisition & Governance Drive execution of the vendor acquisition strategy, including partner identification, evaluation, contract negotiation, onboarding, invoicing oversight, and operational integration. Establish governance frameworks to ensure vendor compliance, scalability, and alignment with long-term business objectives. Vendor Performance Management Manage a portfolio of strategic direct sales vendors, with full ownership of performance outcomes. Develop and maintain KPI frameworks, oversee budget accountability, design incentive structures, and lead forecasting and capacity planning. Drive continuous improvement initiatives to optimize sales productivity and revenue performance. Responsible for ending vendor relationships. Market Deployment and Turf Management Lead vendor territory (turf) management. Align vendor coverage with market opportunity, optimize resource deployment, and support demand forecasting. Sales Enablement and Technology Act as the primary business owner for the field sales management platform (mobile Customer Relationship Management (CRM), managing the vendor relationship and driving platform optimization. Partner with internal teams to enhance functionality, improve data integrity, and streamline sales processes. Cross-Functional Partnership and Reporting Collaborate with internal teams to align execution, improve outcomes, providing leadership with data‑driven insights and recommendations on vendor performance, risks, and opportunities. Qualifications Required Qualifications Bachelor’s degree or higher OR 4+ years professional work experience. 7+ years of experience in sales and/or telecommunications. 2+ years managing third-party relationships 3+ years of leadership or management experience. Other Qualifications Experience implementing and administering CRMs preferred Strong strategic planning skills with the ability to support customer acquisition and retention. Demonstrated ability to execute sales strategies that drive revenue and deliver measurable results. Solid analytical skills with the ability to evaluate sales performance, profitability, and customer experience. Strong collaboration and interpersonal skills, with the ability to effectively work across all levels of the organization. Do you meet the Required Qualifications but are unsure if your experience aligns with the Other Qualifications? We encourage you to apply! Research shows that many candidates hesitate to apply unless they meet 100% of the qualifications, even when they possess the skills and experience needed to succeed in the role. Experience and skills come in many forms, and they may not always match exactly what’s listed on paper, but they can still lead to success. If you meet the Required Qualifications and believe you have the potential to thrive in this role, we encourage you to apply today! Benefits We believe in taking care of our team, which is why we offer comprehensive benefits to support your health, financial well-being, and overall happiness. Join us and experience a work environment where your well-being is a top priority! Associates scheduled to work 20 or more hours per week have access to: Medical Coverage Dental Coverage Vision Coverage Life Insurance 401(k) Plan Generous Vacation & Paid Sick Leave Seven Paid National Holidays & One Floating Holiday Paid Parental Leave (6 weeks after 12 months of employment) Adoption & Surrogacy Assistance Employee Assistance & Wellness Programs Associates working 30 or more hours per week additionally have access to: Short-Term & Long-Term Disability TDS Service Discounts Education Assistance Paid Volunteer Time In addition to these benefits, all associates will have the opportunity to participate in our Associate Resource Groups, which are designed to encourage community and facilitate professional development. To learn more, click here. Who is TDS Telecom? TDS Telecom provides high-speed internet, TV entertainment, and phone services to a diverse range of communities, including small to mid-sized urban, suburban, and rural areas across the U.S. With over 50 years of experience, TDS is committed to building and expanding fiber optic networks that bring cutting-edge connectivity to neighborhoods nationwide. Serving over 1 million connections, our mission is to create a better world by delivering innovative communication solutions that enhance the way people live, work, and connect. Visit tdstelecom.com to learn more! At TDS, we are committed to Equal Employment Opportunity (EEO) and value the difference of backgrounds, experiences and perspectives in our workforce. We consider all qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law. Pay Transparency The listed pay range reflects the minimum and maximum base salary. Actual offers will be based on factors such as skills, qualifications, experience, location, and role-specific competencies. Some positions may also offer additional compensation, such as bonuses or equity awards. Pay Range (Hr./Yr.) $124,700.00/Yr. - $202,700.00/Yr.