Senior Manager, Infrastructure Engineering

Senior Manager, Infrastructure Engineering About the Role The Senior Manager, Infrastructure Engineering leads the delivery of infrastructure solutions that enable critical business outcomes. This role provides technical and organizational leadership across a hybrid environment spanning Microsoft Azure, on-premises infrastructure, networking, compute, storage, databases, and shared platform services. The ideal candidate is a technically credible leader who can translate business objectives into scalable, secure, and supportable solutions. They are equally comfortable discussing architecture with engineers, priorities with business leaders, and trade-offs with executives. This is not a traditional project or program management role. Success in this position requires strong technical leadership, the ability to build and scale high-performing teams, and a track record of creating repeatable processes that drive predictable delivery and operational excellence. Responsibilities Lead the planning and delivery of infrastructure solutions that support business and technology objectives. Partner with business, architecture, engineering, and security teams to translate requirements into scalable, secure, and supportable solutions. Review and challenge infrastructure designs to ensure resiliency, scalability, security, operational readiness, and alignment with enterprise standards. Balance demand, capacity, risks, and competing priorities across multiple initiatives to ensure focus on the highest-value work. Identify technical, operational, and delivery risks early and drive resolution through effective decision-making and stakeholder alignment. Build and scale high-performing infrastructure teams through coaching, talent development, succession planning, and organizational leadership. Establish repeatable delivery, operational, and governance processes that improve quality, predictability, and efficiency at scale. Foster a culture of accountability, technical excellence, continuous improvement, and customer focus. Communicate technical concepts, risks, dependencies, and trade-offs effectively to both technical and business stakeholders. Drive standardization, automation, and process improvement to improve service reliability and reduce operational risk. Requirements 8+ years of experience leading infrastructure engineering, platform services, architecture, or technology delivery organizations. Strong experience supporting hybrid infrastructure environments, including Microsoft Azure and on-premises technologies. Working knowledge of Azure services including networking, identity, compute, storage, security, monitoring, and governance. Strong understanding of networking concepts including routing, switching, DNS, load balancing, firewalls, VPNs, WAN connectivity, and network security principles. Solid understanding of infrastructure architecture, compute, storage, databases, security, and operational support models. Proven ability to connect technology investments and delivery priorities to measurable business outcomes. Experience leading cross-functional teams through complex technical initiatives and organizational change. Demonstrated success building and scaling technical teams, developing leaders, and fostering a strong engineering culture. Experience establishing repeatable processes, governance models, and operational disciplines that improve organizational effectiveness. Strong communication, stakeholder management, and influencing skills. Working knowledge of Agile and traditional delivery methodologies. Ability to operate effectively in fast-paced, high-visibility environments. Preferred Qualifications Azure certifications such as Azure Administrator, Azure Solutions Architect, or equivalent cloud certifications. Experience leading cloud modernization, infrastructure transformation, platform engineering, or large-scale technology initiatives. Experience managing teams responsible for enterprise infrastructure or shared technology services. Familiarity with automation, observability, enterprise architecture, security, compliance, and operational resilience practices. Flexible Working At Conduent, we want you to be yourself. We recognize that everyone is different and that how people want to work and deliver at their best is different for everyone too. In this role, you can expect the following working conditions: Remote work: Enjoy the convenience of working from home and maximize your time by unplugging at the end of your workday. Working For You Perks and rewards designed for you: Career Growth Opportunities: We help you thrive, so together, we can grow. We provide opportunities to advance your career with a vast portfolio of businesses and a global footprint. Great Work Environment: We are proud of our award-winning culture and the recognition we’ve received for our diversity efforts. Join Us At Conduent, we are one team, one mission. We understand that our success is directly related to the success of our associates. We strive to create a culture where you can: Bring your authentic self to work Grow and thrive, both personally and professionally Make a difference with our clients, in our communities, and with the millions of people we support When you join Conduent, you are engaged in creating the future - both our company’s and your own. With more than 60,000 associates across 24 countries, we will provide you the opportunity to grow with a team of people who will challenge and inspire you to be the best! Pay Transparency Laws in some locations require disclosure of compensation and/or benefits-related information. For this position, actual salaries will vary and may be above or below the range based on various factors including but not limited to location, experience, and performance. In addition to base pay, this position, based on business need, may be eligible for a bonus or incentive. In addition, Conduent provides a variety of benefits to employees including health insurance coverage, voluntary dental and vision programs, life and disability insurance, a retirement savings plan, paid holidays, and paid time off (PTO) or vacation and/or sick time. The estimated salary range for this role is $122,430 - $159,000.