Senior Manager - Software Engineering and AI

Your Future is our Future At Lumeris, we believe that our greatest achievements are made possible by the talent and commitment of our team members. That's why we are actively seeking talented and collaborative individuals who are passionate about making a difference in the healthcare industry. Join us today as we strive to create a system of care that every doctor wants for their own family and become part of a community that values its people and empowers you to make an impact. We're excited to consider every qualified candidate authorized to work in the United States, although we are unable to sponsor visas for this role at this time. Position: Senior Manager - Software Engineering and AI Position Summary: We’re seeking a Senior Manager to lead a key software and AI engineering team building the AI capabilities behind Tom, our AI-enabled primary care platform. Reporting to the VP of Engineering, you'll combine hands-on technical leadership — reviewing code, writing and iterating on prompts, and guiding architecture decisions — with day-to-day leadership of a growing team of software and prompt engineers. This role is ideal for someone who has personally built and deployed production AI systems and is ready to bring that experience to leading others. Job Description: Primary Responsibilities Technical Leadership Lead a team of software engineers, principal engineers, and prompt engineers building the conversational AI systems behind Tom. Own day-to-day technical decisions for the team without depending on architects for routine calls; partner with architecture on larger solution design. Conduct code reviews and set the standard for engineering and architectural best practices across the team. Coach team members on execution standards, technical growth, and career development. Hands-On AI & Prompt Development Write, test, and iterate on production-grade prompts powering Tom's conversational AI agents. Stay directly engaged in the technical work rather than directing exclusively from a distance. Build process and structure around the prompt development lifecycle, including requirements traceability and unit testing discipline. Cross-Functional Partnership Partner closely with Product Management to translate ambiguous, fast-moving requirements into organized, testable delivery. Ensure the team stays focused on the right priorities as they evolve. Represent the team in informal and occasional formal settings with company leadership. People Leadership Manage, coach, and develop a growing team, with technical leadership extending to broader areas of engineering. Support performance management, career growth, and day-to-day guidance for team members. Develops and administers schedules and performance requirements. Qualifications Bachelor’s degree in computer science or equivalent. 8+ years of overall software engineering experience, including 2+ years leading a technical team. Must-have hands-on experience building and deploying production-grade AI systems, including direct, personal experience writing and iterating on prompts running in live production environments, not solely internal or experimental use. Conversational AI experience strongly preferred, including AI agents, assistants, or chatbot systems that interact directly with end users. Healthcare industry experience or Google Cloud Platform (GCP) experience strongly preferred Demonstrated comfort operating in ambiguous, 0-to-1 environments, building new systems rather than primarily maintaining established ones. Advanced knowledge of professional software engineering practices across the full development lifecycle, including coding standards, code review, source control, testing, and Agile delivery. Strong Object-Oriented Programming fundamentals, with experience in modern web/service architectures (REST APIs, MVC frameworks) and both relational and NoSQL data stores. Exceptional communication skills, with the ability to work effectively across technical and non-technical stakeholders and assert a point of view when needed. Working Conditions While performing the duties of this job, the employee works in normal office working conditions. #LI-REMOTE Disclaimer The job description describes the general nature and level of work being performed by people assigned to this job and is not intended to be an exhaustive list of all responsibilities, duties and skills required. The physical activities, demands and working conditions represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job duties and responsibilities. Pay Transparency: Factors that may be used to determine your actual pay rate include your specific skills, experience, qualifications, location, and comparison to other employees already in this role. In addition to the base salary, certain roles may qualify for a performance-based incentive and/or equity, with eligibility depending on the position. These rewards are based on a combination of company performance and individual achievements. The hiring range for this position is: $153,800.00-$210,650.00 Benefits of working at Lumeris Medical, Vision and Dental Plans Tax-Advantage Savings Accounts (FSA & HSA) Life Insurance and Disability Insurance Paid Time Off (PTO, Sick Time, Paid Leave, Volunteer & Wellness Days) Employee Assistance Program 401k with company match Employee Resource Groups Employee Discount Program Learning and Development Opportunities And much more... Be part of a team that is changing healthcare! Member Facing Position: No- Not Member or Patient Facing Position Location: United States Time Type: Full time Lumeris and its partners are committed to protecting our high-risk members & prospects when conducting business in-person. All personnel who interact with at-risk members or prospects are required to have completed, at a minimum, the initial series of an approved COVID-19 vaccine. If this role has been identified as member-facing, proof of vaccination will be required as a condition of employment. Disclaimer: The job description describes the general nature and level of work being performed by people assigned to this job and is not intended to be an exhaustive list of all responsibilities, duties and skills required. The physical activities, demands and working conditions represent those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individual with disabilities to perform the essential job duties and responsibilities. Lumeris is an EEO/AA employer M/F/V/D.