As the Team Lead (m/f/d), you will play a crucial role in leading and managing one of our Process Excellence teams, ensuring the successful execution of our roadmap. Your focus will be on delivering tangible improvements, optimizing end-to-end processes, and driving a culture of continuous improvement. Lead and develop a high-performing Process Excellence team, fostering a delivery-oriented mindset Translate strategic priorities into actionable initiatives, setting clear milestones and measurable outcomes Deliver process improvements across various dimensions, including cycle time, cost, quality, and customer experience Implement an agile operating model, ensuring efficient prioritization, decision-making, and benefit tracking Identify root causes, redesign processes, and scale best practices globally across regions and functions Steer performance with data-driven insights, establishing KPIs and governance frameworks Apply Lean Six Sigma and Process Mining techniques to detect and quantify process bottlenecks Lead cross-functional improvement programs and drive automation initiatives, from business case development to successful implementation Proven leadership experience in Business Process Management or Continuous Improvement, with a track record of delivering measurable benefits Ability to build and execute strategic roadmaps, converting them into prioritized initiatives Strong analytical skills and proficiency in Lean Six Sigma (DMAIC/Kaizen) methodologies Understanding of Process Mining and its application in process optimization, with experience in leveraging technical tools (e.g. RPA, ODM/workflow tools) Experience in leading cross-functional transformation projects with senior stakeholders, ideally in shipping, logistics, or maritime industries Excellent people leadership skills, including talent development and team culture building Exceptional communication and stakeholder management abilities in a global context Independent and results-oriented work style, with high ownership and resilience
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