Senior Office Administrator - Europe, Customer Service

Job Summary: Contract Administration of Field Service (FS) and Expert Service (ES)for EMEA. Quote for IRIS Sales department in EU. Duties & Responsibilities: FS & ES : schedule service jobs; Invoicing FS and ES Jobs for EMEA; prepare training courses; perform pre-job discussion; coordinate health & safety plant requirements; update Job Tracking System, Service Database & Record Systems, coordinate rentals and instrument shipment, preparation of new service invoices (Oracle FS Dispatcher) . IRIS Sales: Quote preparation for EU Sales Team ; u pdate contact data, issue opportunities and cases for quotes in salesforce in case of need. Contract Admin: preview purchase orders; get from customer missing documents & information (shipping data, etc.); coordinate vendor registration . Finance: Coordination and collection of FS job forecast and invoices; follow up on invoices for collection (Oracle Collections & Receivables) Customer service: provide manuals & marketing material to customers as required; coordinate document submission for bids and tenders . For Qualitrol Italia s.r.l.: legal e-mail management, Invoices, coordination with 5 Lex consultant. Requirements: Education: Post-secondary education in administrative, business or engineering field Experience: Required : 10+ year related working experience; working knowledge of MS Office ; solid working knowledge of Oracle ; knowledge of Health and Safety requirements, documentations and procedures for accessing Power Plants; Solid knowledge of procedures and documentations required by for supplier qualification according to Italian Regulation. Preferred: Overview of Technical environment ; knowledge of business field, customers and applications. Communication: Working language is English and Italian. Fluency in other European languages is preferred . Effort Factors: Physical Demands: (If applicable) Minimal (sedentary work) Mental Demands: Ability to prioritize tasks and meet deadlines , working independently with a good coordination with other company entities. Working Conditions: Home office, presence at Qualitrol Italia premises when required #LI-PW1