Senior Office / Business Manager for Finance, HR and Office IT fluently in English

Join the movement to protect people from scams

The Global Anti-Scam Alliance (GASA) is seeking an experienced Senior Officer or Business Manager to take on the Finance, HR, and Office IT processes of GASA.

About the Global Anti-Scam Alliance

GASA is a rapidly growing non-profit that unites governments, law enforcement, consumer authorities, tech companies, financial institutions, cybersecurity experts, and private organizations to share knowledge, raise awareness, and combat scams globally. Our annual Global Anti-Scam Summits in Europe, Asia, and Africa bring together thought leaders shaping safer digital ecosystems. To increase our local impact, we are building our regional chapters to foster collaboration and grow our partner network.

Your role

As Senior Office or Business Manager you will report to the Managing Director in the Netherlands and you will coordinate the financial administration, HR processes, and Office IT matters while supporting senior leadership with organizational growth, governance, compliance, and continuous improvement. Many of the operational tasks have been outsourced to an external vendor. Especially the many exceptions need to be managed.

As Manager Operations, you will:

• Coordinate and control the Finance, HR, and Office IT processes.
• Manage exceptions in financial administration, invoicing, payments, expenses, and budgeting in coordination with the external financial and HR provider.
• Coordinate onboarding, offboarding, employee records, expenses, leave, recruitment logistics and performance review processes.
• Oversee employee access, software licenses, and Office IT-related onboarding and issues.
• Manage internal communication, company announcements, employee information, meetings, and team-building activities.
• Support organizational growth, governance, compliance, contracting, and continuous improvement.
• Perform other duties as assigned to help GASA grow in a healthy and structured fashion.

You bring

• Bachelor or higher degree in Business or Finance.
• Ten+ years of relevant experience in Finance, HR, and Office IT processes managing external providers.
• Strong ownership, structure, and organizational skills.
• Reliable, proactive, and detail-oriented, with the ability to maintain an overview of the organization.
• Comfortable working with sensitive information and following up on outstanding matters.
• Able to work independently and effectively with senior leadership in an international environment.
• Experience with CRM (preferably HubSpot), HR (Loket.nl), administrative (Exact), and Microsoft SharePoint.
• Excellent written and spoken English; Dutch is nice to have.

What we offer

• Meaningful role in a globally recognized non-profit.
• Opportunity to create real impact in the fight against scams.
• Collaboration with leading global organizations and experts.
• Mission-driven, ambitious environment with full remote work and flexible hours.
• Competitive terms aligned with experience and contribution.