Senior Partnerships Manager

Employment Type: Permanent Job Description: Our Points Business Unit manages relationships with top-tier partners like Southwest and IHG, and right now we need someone ready to own our largest commercial partnerships through high-impact, consultative account growth rather than traditional cold hunting. What You'll Be Doing You will own the overall partner growth strategy and commercial execution for some of our highest-profile accounts. You will work closely with cross-functional teams spanning Marketing, Product, and Analytics to build 3-year commercial plans, identify upsell opportunities, and guide partner strategic directions through QBRs and executive check-ins. You will connect modern AI tools directly into your commercial workflow to streamline account research, surface non-obvious expansion triggers from partner data, and sharpen partner presentation decks. Your main focus will stay on driving inside sales velocity, converting commercial opportunities, and positioning products to solve complex partner challenges. What You Bring You are a consultative partner strategist who deeply understands partner business models, navigating complex accounts to curate commercial solutions that directly solve partner priorities. You bring a strong analytical orientation, using financial metrics and sales performance data to build long-term account plans, forecast revenue, and track pipeline velocity. When it comes to AI, you don't just use it, you've connected multiple tools into repeatable workflows for account research and outreach that produce polished partner deliverables with significantly less manual effort. You excel at cross-functional orchestration, collaborating smoothly with Product, IT, and Marketing teams to translate commercial plans into successful product launches and marketing campaigns. You communicate and present complex ideas with absolute clarity, bringing the polish needed to guide Quarterly Business Reviews and lead high-stakes discussions with partner executives. Why Plusgrade Travel is about the moments that make a journey feel personal. At Plusgrade, we build the technology that makes those moments possible, from upgrade offers and loyalty experiences to revenue tools used by 575+ airline, hospitality, cruise, rail, and financial services partners worldwide. The work is global, complex, and rewarding. You will solve meaningful problems, take ownership from idea to outcome, and work alongside people who are smart, curious, and committed to doing great work. We also give our teams access to AI tools and the encouragement to use them thoughtfully, to move faster, explore ideas, and build better ways of working. We trust our teams to do their best work. That means autonomy, flexibility, and room to grow. Come help us shape the future of travel. What You'll Love About Us 🏦 RRSP Matching · 🏥 Comprehensive Health Plans · 📅 Flexible Paid Time Off · ✈️ Travel Experience Perk · 🧘 Annual Wellness Perk · 🚆 Commuter Perk · 🌅 Tenure-Based Work From Anywhere Program · 🍼 Parental Leave Top Up · 🌍 Adventure Pass · 🎓 Learning Allowance Our Process We believe every candidate deserves a fair, transparent experience, so regardless of outcome, everyone gets feedback. Plusgrade is an equal-opportunity employer committed to accessible recruitment. We welcome applications from all qualified individuals regardless of gender identity or expression, race, ethnic origin, creed, place of origin, age, sex, marital status, physical or mental disability, sexual orientation, or any other category protected by law. Accommodation is available upon request. We may use AI-assisted tools to help screen and assess applicants for this role. This posting is for an existing vacancy. The base salary range is tailored to the advertised location and determined by several factors, including candidate expertise and internal peer equity. Final placement is based on a candidate's specific skill set and experience relative to the role's requirements. CAD $96,000 - $120,000