Senior Platform Engineer

Parachute Health is transforming post-acute care as the leading digital ordering platform for medical equipment and supplies. We connect major health systems, health plans, and suppliers to help patients get the life-saving products they need at home. Since launching, we've connected 300,000+ clinicians and 3,000+ supplier locations across all 50 states and helped 15M+ patients. What started as a DME ePrescribing tool has become the order management platform of choice for home medical equipment. Join our team and make a difference in patient care. About the team This team supports the core platform services that power our application, including the Ruby monolith and queueing systems, and sets the site reliability engineering standards across the organization. They also enhance workflows and automation across the software development lifecycle (SDLC), building agentic tooling to streamline these processes. What you'll do Build full-stack components of the platform: Ruby web applications at scale, TypeScript/React front-end. Build agentic workflows that enhance the SDLC for engineers across the platform. Evaluate and recommend improvements based on accuracy, latency, and cost. Strengthen our platform and SDLC: build datasets, monitoring, tooling, practices and workflows that improve our developing and operating services in our ecosystem. Improve production observability: work with product teams to ensure they are equipped to effectively monitor the performance and reliability. Help steer architectural and technical direction to ensure our applications follow cohesive and consolidated standards that ensure a high-level of quality and reliability Actively partner with other product teams to understand use cases and identify how to best enable and support them. Advise on best practices across platform use cases, service observability, maintenance and operation. Who you are A builder with a strong bias for action. Comfortable with ambiguity and able to turn a vague goal into a shipped result. Possess a strong sense of ownership: own features end-to-end. Identify high-leverage opportunities and run with them. A strong cross-functional collaborator: you build relationships beyond your own team, listen to understand others' needs, and translate them into solutions that enable and support them. Requirements 5+ years of professional software engineering experience Experience working in a startup, incubator, or other fast-paced 0-to-1 environment where you own features end-to-end and set your own direction. Strong full-stack web application experience in Python, Ruby, Go or other modern languages. Must be willing to learn and work in Ruby. Familiarity with prompt engineering and the prompt iteration lifecycle. Fluent with AI-powered coding tools (e.g. Cursor, Claude Code) to move quickly. Strong written and verbal communication; able to drive alignment without being asked Must reside in the U.S. Nice to have Healthcare Interoperability Standards: Exposure to FHIR, HL7, or integrating with major EHR systems (Epic, Cerner, etc.) Experience working cross-functionally to improve business process Experience as technical lead on projects working with UX/UI design and/or product management. Has shipped reliable agentic LLM workflows to production, with any orchestration framework (LangGraph, LangChain, etc). Experience evaluating and testing LLM workflows: eval harnesses, golden datasets, regressions, and observability. Experience with building scaling infrastructure on AWS and with Terraform. Benefits Medical, Dental, and Vision Coverage: Comprehensive plans with options for low-to-no-cost premiums. Employer HSA Contribution: Company-funded contributions to your Health Savings Account. 401(k) Retirement Plan Equity Incentive Plan Annual Company-Wide Bonus: Opportunity for up to 15% bonus based on company performance. Remote-First Culture: We are remote-first with a dedicated NYC office and reimbursement options for co-working spaces. Flexible Vacation Policy Summer Fridays: 5 additional Fridays off during the summer (separate from PTO). Home Office and Wellness Stipend Monthly Internet Stipend Annual Learning and Development Stipend Base Salary Band (based on experience and level) $165,000-$210,000 California job applicants may access the Notice of Collection of Personal Information and Privacy Policy with information and rights required by the California Privacy Rights Act (CPRA) the link here . We are proud to be an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth related medical conditions and lactation), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, disability, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances. This role is not eligible for employer visa sponsorship. Applicants must be legally authorized to work in the United States at the time of application and for the duration of employment. The Company does not sponsor employment authorization for this position.