Senior Product Analyst

Job Description: Job Title: Senior Product Analyst Job Grade: C15 Salary: From £44,900.00 DOE and location + Fantastic benefits Location status: Hybrid (flexible working options available) 3 days WFH Location: Bupa Place, Salford – Willow House, Staines – Angel Court, London Permanent/fixed term contract: Permanent About the Role We Make Health Happen At Bupa, we're passionate about using data and analytics to improve the experiences of our customers, patients and residents. As a Senior Analyst within the Product Analytics team, you'll play a pivotal role in shaping strategic decisions, identifying growth opportunities and driving commercial performance across our UK Insurance business. This is an exciting opportunity for an experienced analyst who enjoys combining technical expertise with commercial insight and stakeholder influence. You'll work closely with Product leaders, helping them understand performance, evaluate initiatives and make better data-driven decisions. What You'll Be Doing Partner with Product leaders to support strategic and commercial decision-making. Analyse customer behaviour, revenue, profitability and cost drivers to identify trends, risks and opportunities. Develop repeatable frameworks for measuring business impact and value creation. Apply advanced analytics, forecasting and predictive modelling techniques to optimise performance. Evaluate the effectiveness of business initiatives using robust statistical methods. Translate complex data into clear, actionable recommendations for senior stakeholders. Act as a subject matter expert for enterprise data and commercial insight. Mentor and support junior analysts, promoting best practice and high-quality delivery. What We're Looking For Essential Previous Senior Analyst or equivalent analytical experience. Strong commercial and analytical problem-solving skills. Proficiency in SQL, Python, SAS, R, or similar analytical programming languages. Experience building and applying statistical models/AI to solve business problems. Strong data visualisation skills using Power BI, Tableau or similar tools. Advanced Excel and PowerPoint capabilities. Excellent stakeholder management and communication skills. Experience leading complex analytical projects involving multiple stakeholders. Desirable Experience evaluating causality and business outcomes using real-world data. Experience within Insurance, Financial Services or a commercial analytics environment. Track record of mentoring and developing junior analysts. Experience of using Snowflake or equivalent platform Benefits Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health – from mental and physical, to financial, social, and environmental wellbeing. We support flexible working and have a range of family friendly benefits. Joining Bupa in this role you will receive the following benefits and more: • 25 days holiday, increasing through length of service, with option to buy or sell • Bupa health insurance as a benefit in kind • An enhanced pension plan and life insurance • Annual performance-based bonus • Onsite gyms or local discounts where no onsite gym available • Various other benefits and online discounts Why Bupa? We’re a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do. We encourage all of our people to “Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That’s why we especially encourage applications from people with diverse backgrounds and experiences. Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We’ll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them. Time Type: Full time Job Area: Call Centre Locations: Angel Court, London, Bupa Place, Staines - Willow House