Senior Product Designer

Are you ready to join the winning team at The Lottery Corporation? We power Australia’s biggest lottery games – and we’re one of the world’s top-performing lottery businesses. As the home of The Lott and Keno, we’re building on decades of excitement and life-changing wins, bringing our games to every state and territory except WA. For more than a century, we’ve been playing our role in creating positive impacts by delivering winning moments every day to our people, our customers, retailers, partners and our community. But we’re not standing still. We’re evolving into an entertainment company – more customer-obsessed, more agile and driven by real outcomes. Because at our core, it’s simple: we create winning moments – and we’re building the next chapter as the team behind Where Australia Comes to Play. Join us! Shape the experiences that connect our retail partners and customers across terminals, web, CRM and the retail counter. This is an opportunity to influence more than what appears on a screen. You’ll consider the complete retail moment, including the interaction between our technology, retailer teams and customers, to create experiences that feel intuitive, accessible and connected. Embedded within a delivery squad, you’ll lead discovery, bring clarity to complex design challenges and evolve the design system that connects each retail touchpoint. You’ll partner closely with Product, Engineering and Business Analysis to make user understanding and design quality a shared responsibility across the team. What you’ll do Shape experiences across terminal, web, CRM and retail Own and evolve the Retail Systems design system Design end-to-end retail journeys and interactions Lead discovery into user needs and opportunities Create screens, flows, prototypes and service experiences Embed usability testing and evidence-based design Navigate commercial, technical and regulatory trade-offs Uplift design quality across delivery squads What you’ll bring Strong product, UX and interaction design capability and experience Experience designing complex, multi-channel experiences Expertise in design systems, accessibility and responsive design An understanding of service design and physical environments Experience creating personas, journeys and research-led solutions Confidence influencing product, technical and commercial stakeholders Sound judgement when navigating competing design priorities Experience with modern design and prototyping tools Familiarity with Figma and agile product development What you’ll get Not only will you receive an awesome candidate experience from our caring Talent team, but you’ll get a genuine feel for who we are and what it’s like to be part of our team. The benefits of working with The Lottery Corporation are pretty good. Just to name a few: Balance work and life with our ‘flex for great outcomes’ approach – hybrid working, plus a range of generous leave options. Reward and recognition programs at all levels. Your hard work won’t go unnoticed. Ignite your potential with our dedicated learning and development platform to support your bright future. We empower careers to grow from within. 50% of all roles in 2025 were filled by our own people, proving that your next opportunity is already here! A true sense of belonging. We’re committed to Inclusion & Diversity with a range of initiatives such as our Gender Affirmation Support, employee inclusion networks and diversity memberships and celebrations. Make positive impacts with opportunities to volunteer with our community partners. We'll also dollar match fundraising efforts of our employees lending their support to registered charities. We’re committed to providing a safe, respectful and supportive work environment. We encourage you to let us know if we can make any accommodations, so the process can be more user friendly for you. We acknowledge and pay respect to the traditional custodians of the lands on which our offices, retail outlets and venues operate. We acknowledge the inextricable link First Peoples of Australia have with the land past and present. Your online safety is important to us. We'll never request payment or credit card details from you to apply for a position. If you're uncertain whether a job ad is legitimate, verify via our website before providing any details.