Senior Product Engineer I - Automation

Artificial Intelligence. Actual Impact. At Docebo, we’re using AI to change how people learn at work—and we mean actually change it. We’re an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place. But our real mission goes deeper: we help teams move faster, work smarter, and focus on the work that truly matters. Our platform is built with intelligent, time-saving tools that personalize learning, eliminate busywork, and turn training from a checkbox into a superpower. The result? Better experiences for learners and real results for businesses. We’re shaping the future of learning with a team that isn’t afraid to challenge the status quo. If you're excited by the idea of using AI to make work-life better for real people–you’ll feel right at home here. And it’s not just what we build, it’s how we show up. At Docebo, our values aren’t just posters on the wall—they guide how we work every day. We call it the Docebo Heart : trust by default, assume positive intent, and create space for different perspectives to thrive. So… what are you waiting for? Join 900+ Docebians around the world and help us reinvent the way people learn, because learning never stops. 🚀 The Adventure Ahead Step into the driver's seat of the high-octane engine that powers Docebo’s enterprise automation platform! In this role, you will architect, build, and scale business-critical backend systems in Go and PHP that seamlessly onboard millions of users. You'll serve as the primary technical advisor and force multiplier for our product and engineering teams, solving complex automation logic while directly elevating the technical craft of those around you. If you get excited by high scale, deep architectural ownership, and making a massive impact on enterprise-grade software, your next great journey starts right here! ⚡ The Day-to-Day Lead the Charge: Drive complex, multi-sprint technical initiatives from initial spark to seamless deployment while staying ahead of scope, dependencies, and risks. Architect for Scale: Design and operate high-performing, resilient backend services using Go, PHP, AWS, Kubernetes, DynamoDB, PostgreSQL, and MySQL to effortlessly handle millions of users. Write Exemplary Code: Craft clean, elegant Go code for our newest automation features while actively maintaining and leveling up our core PHP services. Elevate the Craft: Conduct thoughtful code reviews, lead technical design discussions, write clear architectural design docs, and establish SLOs to keep our incident rates low. Multiply Team Impact: Mentor and pair with engineers, guiding their career growth, while acting as a trusted partner to Product and Design to shape our product roadmap. Tackle Complex Challenges: Balance long-term strategic roadmap delivery with Tier-1 customer escalations and technical debt, diving in to troubleshoot mission-critical issues across the stack. 🛠️ Your Superpowers Backend Mastery: 4-8 years of software engineering experience with deep expertise in Go and performance-driven batch processing systems, paired with solid working knowledge of PHP. System Design Genius: Proven track record of designing, building, and operating scalable microservices, distributed systems, and domain-driven architectures at enterprise scale. Cloud & Infrastructure Expertise: Advanced, hands-on experience with AWS, Kubernetes, infrastructure as code, and data stores like DynamoDB, PostgreSQL, and MySQL. Reliability & Observability Guru: Deep understanding of testing strategies (unit, integration, E2E) and modern observability platforms like Datadog to manage incidents and protect long-term system health. Strategic Force Multiplier: Outstanding ability to mentor teammates, communicate complex technical trade-offs to non-technical stakeholders, and make sound decisions under uncertainty. Timezone Anchor: Based in Canada to deliver seamless, sustainable timezone coverage for our North American enterprise customers alongside our Italy-based engineering team. 🌟 Bonus Points Cross-Stack Versatility: Strong knack for jumping into moderate complexity tasks outside your primary domain to unblock cross-functional engineering teams. Continuous Improvement Champion: Passion for driving engineering-wide initiatives, whether standardizing deployment patterns, refining testing practices, or bringing emerging technology innovations into the fold. 🗺️ Our Interview Process Step 1: We’ll kick things off with a 30-minute video call with a member of our Talent team. We’ll get to know you, share more about the role and team, and make sure we’re aligned. Step 2: A 60-minute video call with the hiring manager and a senior software engineer, where they’ll dig deeper into your experience, approach, and what excites you most about this opportunity. Step 3: Technical Deep Dive & System Design Discussion with key members of the Product Engineering team. Step 4: Final conversation with Engineering Leadership to discuss vision, values, and team alignment. Our Hybrid Work Philosophy 🤝 Great work can happen anywhere but coming together helps us go further. Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other. With flexibility the rest of the week, it’s a balance designed to help everyone do their best work and keep growing. Our Total Rewards Philosophy 🎉 Our Total Rewards Philosophy centers around three core areas to reward and care for our People: Rewarding Impact: We lead with competitive pay to reward the impact, skills and traits that fuel our success. Fostering Holistic Wellbeing: We care deeply about and invest in the whole person with programs that support our people’s physical, mental, and financial well-being. Empowering Our Talent Culture: We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul. Our Promise to You 😍 Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package. Your Well-Being, Covered: You’ll get access to health benefits, so you can get the care you need when you need it. Rest, Relax, Repeat: Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off! Family First : We provide coverage offering you time with your little one(s) so you can soak up all those precious moments. Fun fact: we had 30 Docebian babies join the family in 2025! Connections That Count: Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long. About Docebo 💙 At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide. We have successfully achieved two IPOs ( TSX: DCBO & NASDAQ: DCBO ), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process. We're a global company, with office across North America, EMEA, APAC, and beyond. Our team is guided by five core values— Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection —that shape everything we do. If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world. Docebo is an Equal Employment Opportunity employer . We are committed to diversity and inclusion in our workforce. All qualified applicants and employees will receive consideration for employment regardless of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under applicable law. As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities. Docebo does not discriminate because of protected veteran status or on the basis of disability, and Docebo takes affirmative action to employ and advance in employment qualified protected veterans and individuals with disabilities. Any individuals requiring a reasonable accommodation or would like to voluntarily disclose a disability or protected veteran status to assist with their employment application should send an e-mail to recruiting_accommodations@docebo.com. The email should also include the position you’re interested in.