Senior Program Manager

Senior Program Manager Are you ready to develop the future of retail? As the world’s leader in IoT and data technologies for commerce, our mission is to help retailers and brands use digitalization to become more efficient, more intelligent, and more sustainable—and in doing so, enable more positive commerce. VusionGroup is a fast-growing, fast-paced retail tech company. We believe that by thinking big and working together as one team—agile thinkers, tech makers, and change agents—we can build the largest retail IoT platform in the world. We build. We create impact. As a Senior Program Manager on the Program Management team, you will make a positive impact by being responsible for: Working closely with the Director of Program Management for North America, managing a cross-functional team to deliver a key strategic program for a top-30 customer in the US. Strategize, implement, and maintain program initiatives that adhere to organizational objectives and promote the core values of the VusionGroup organization. Develop program scope and deliverables, required resources, program plan, risk management, budgeting and both internal & external program performance reporting. Adoption of the Vusion Group Program Management Model in order to successfully execute the program scope, including the utilization of Program & Portfolio Management software. Manage the program team to ensure customer solutions / services are delivered in time and to specification ensuring optimal return on investment for VusionGroup. Lead and collaborate with SMEs in Engineering, Quality, IoT, Supply Chain and Legal to ensure customer expectations are exceeded and business objectives achieved. Accountable for Risk Management, undertaking the lead role in initial risk assessment, mitigation planning and constant monitoring of risks throughout the life of the program. Develop a comprehensive program plan, task assignment and activation of escalation protocol when required. Develop and manage budget for projects and be accountable for delivering against established business goals/objectives. Execute the program lessons learnt process to maximize learning from all programs during and after the execution, carrying out an internal review with the delivery team and actively seeking. Qualifications we're looking for. Experience: + 10 years’ experience in a Program Manager position working with customers directly. Skills: Exceptional team leadership and communications skills. Experience leading a team that includes technical resources. Highly autonomous individual, comfortable leading large teams. Experience leading a team in a customer-facing business. Exceptional process management skills. Expert at reporting and capturing data for executive review. SME full MS Office suite including Teams. PPM software experience required (such as SmartSheet PPM). Abilities: Excellent verbal and written communication; ability to convey complex information in a clear and understandable manner. Ability to liaise with individuals across a wide variety of operational, functional, and technical disciplines and work within a virtual global team environment. Has the ability to manage programs within a fast-paced innovative / R&D environment/business. Ability to travel as needed: 20% target. Education: Degree in Business, Engineering or 10 years’ experience in a Program Manager position. Project Management Accreditation is required. We innovate. We help communities thrive. VusionGroup has an international presence in 19 countries. In joining us, you’ll be part of a globally distributed team of intellectually curious, committed, and collaborative co-workers. The work is fast paced, challenging, and ambitious. Here, you will feel valued for your contributions as we reinvent modern commerce—together. We feel supported. You will too. VusionGroup is a place where people feel safe, happy, and respected. We offer programs and benefits to support you in whatever comes next in your life, including: Generous paid time off (PTO): 35 days PTO to enable work/life integration and promotes a culture of trust. Health & Wellness: Eligibility for benefits starting day one, plus retirement savings plans. Financial future: While retirement savings plans vary by country, we help you plan for your future. Family-First Support: Navigate family challenges with our assistance, securing time for both your loved ones and self-care. Hybrid work: Find your balance with two days working from home, three days in the office, plus the freedom to work anywhere for up to two weeks a year. Time off to volunteer and give back to your community. Career Growth: E-learning opportunities and workshops, and global mobility potential Commute benefits: up to $100/month per employee for commuting expenses. Philanthropy: Our company matches employee donations up to $500 per year for causes close to your heart. All your information will be kept confidential according to EEO guidelines.