Senior Programme and Performance Officer

Hours: 37 hours per week Contract: Permanent Salary: Grade 10 £47,181 - £50,269 Location: Sheffield (This is a hybrid role with a minimum of 3 days per week in the office) This is an exciting opportunity to join the Performance Reporting and Controls team, playing a key role in how programme and project performance is managed across SYMCA. You will help ensure that high-quality information, reporting, and governance arrangements support effective decision-making and successful programme delivery. Applications must be accompanied by a cover letter to detail how you meet the criteria as detailed within the role profile. (please see role profile attached). Please note, all applications should be made directly via our careers portal . Interviews for this role are expected to take place in early September. About the role As a Senior Programme and Performance Officer, you will lead the development and continuous improvement of SYMCA’s programme and project management information system (MIS), ensuring it provides accurate, reliable, and accessible information to support programme delivery and performance management. You will work closely with colleagues, partners, and system providers to enhance reporting processes and ensure consistent use of performance management tools across a range of funded programmes. The role includes designing and developing reports, dashboards, performance measures, and Power BI reporting solutions that provide meaningful insight and support strategic decision-making. You will lead the delivery of training and guidance, helping users make effective use of systems and reporting tools. You will also undertake data quality and assurance activities, identifying opportunities for improvement and ensuring information remains accurate, consistent, and compliant with organisational requirements. Working collaboratively across the organisation, you will provide expert advice on performance reporting and management information, helping stakeholders translate complex data into clear and actionable insights. The role also includes line management responsibilities and supporting the ongoing development of reporting and governance practices. About you You are an experienced performance, reporting, or management information professional with a strong understanding of how data and reporting support programme and project delivery. You are confident working with complex information and developing solutions that improve reporting, performance monitoring, and decision-making. You have excellent analytical skills and are able to interpret data, identify trends, and communicate findings clearly to a range of audiences. You are comfortable designing and developing reporting tools and dashboards and have practical experience using Power BI, including data modelling, report development, and visualisation, to improve performance management and support effective decision-making. You are a strong communicator with the ability to influence and engage stakeholders at all levels. You enjoy working collaboratively, supporting colleagues through change, and developing practical solutions to complex challenges. You are organised, proactive, and committed to continuous improvement, with a keen eye for detail and a passion for ensuring high standards of data quality, governance, and performance reporting. Benefits All colleagues have access to a Local Government Pension Scheme and the chance to be part of an organisation where you can really make a difference. Located in Sheffield City Centre, we are well-placed for transport links and encourage employees to take advantage of the active travel facilities. Work/life balance is extremely important to us here at SYMCA with our recognised family/friendly policies, genuine work flexibility, recognition, and shared success. In addition to the above, some of our benefits include - Holiday Entitlement – From 28 to 36 days annual leave entitlement (depending on length of service) plus bank holidays. Pro-rata for part time colleagues. Annual Leave Purchase Scheme – The ability to purchase up to a further 15 days per year in additional to your normal annual leave Hybrid working – Our offices are a space where we come together and collaborate. Most of our roles are offered on a hybrid basis with the exception of some support roles being onsite full time. Please note, unless specified within the job advert, we cannot accommodate remote working contracts. Flexible Hours Scheme – Most roles within SYMCA work under the Flexi-Scheme which allows office-based employees’ flexibility and discretion over their working hours. Under the scheme employees can accrue a defined amount of credit or debit of working hours, and to take time-off in the form of Flexi-Leave or banked Annual Leave. Rewarding You - Reducing everyday expenses through discounts, benefits, financial advice, wellbeing solutions and more with Reward Gateway and Cycle-to-Work schemes. Training on the job - Support with upskilling skills through on-the-job training and qualifications Professional Membership Fees – Where membership to Professional bodies is applicable to your role, SYMCA will reimburse your membership fees where applicable and following approval by Line Management. Diversity at South Yorkshire Combined Mayoral Authority Our workforce is made up of a diverse community, where we all belong and feel part of something bigger. We are committed to equality of opportunity and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief. All employees are eligible to request Flexible Working arrangements from day one of employment as such all requests will be considered subject to operation requirements. Where candidates share disabilities within the application process, if they demonstrate that they meet all essential criteria from the Role Profile within their application, they will automatically be invited to interview. If you require any reasonable adjustments throughout the process, please contact [email protected] or include within your application form detailing the adjustment and how it will assist in managing any barriers.