Senior QA Automation Engineer - RSC

About Inspectorio Inspectorio is the leading AI-powered supply chain platform optimizing performance, building resilience, and providing intelligence across production chains for global brands, retailers, and their multi-tier suppliers. Our innovative platform seamlessly connects and digitizes supply chain processes to optimize decision-making, while providing real-time visibility and control over production chain operations. Today, Inspectorio is used by over 12,000 customers, including some of the largest brands and retailers in the world. About the role As a Senior QA Automation Engineer, you’ll play a critical role in shaping our overall quality strategy. You’ll go beyond executing tests — you’ll define frameworks, influence product architecture for testability, and mentor others in adopting automation best practices. This role requires a strategic mindset, deep technical expertise, and strong collaboration skills across Product, Engineering, and DevOps teams. What you'll do Own the Quality Strategy: Drive the definition and execution of the QA roadmap, ensuring quality is built into every stage of product development. Identify systemic gaps in our CI/CD pipeline and design scalable, automated solutions to improve release reliability and speed. Architect and Scale Test Automation: Design, build, and maintain robust automation frameworks across web, mobile, and API layers. Integrate automation into CI/CD pipelines to enable continuous testing and early defect detection. Partner Across Teams: Collaborate closely with Product Managers, Designers, and Engineers to influence feature design, acceptance criteria, and implementation decisions to improve testability and product quality. Ensure Full Test Coverage: Develop and implement comprehensive test strategies, balancing automated and manual testing approaches for regression, integration, performance, and end-to-end testing. Lead Incident and Defect Management: Triage complex defects, conduct root cause analysis, and provide actionable insights to engineering teams. Partner with stakeholders to prioritize and resolve issues efficiently. Mentor and Elevate Quality Culture: Coach junior and mid-level QA engineers, share best practices, and champion a culture of continuous improvement and quality ownership across the product organization. Contribute to Cross-Functional Excellence: Actively participate in sprint planning, refinement, and retrospectives. Bring a quality-first perspective to product and release discussions. Qualifications Bachelor’s degree in Computer Science, Information Technology, or a related field. 5+ years of software testing experience, including 3+ years focused on test automation. Experience implementing AI-driven quality engineering workflows and automation solutions. Proficiency in JavaScript/TypeScript, with solid coding fundamentals. Hands-on experience with modern tools such as Playwright, Appium, WebdriverIO, CodeceptJS, and Cypress, with a strong understanding of designing maintainable, scalable test automation frameworks. Deep understanding of application architecture and how system components interact, with strong expertise in API testing and frontend UI automation. Strong knowledge of test design techniques, test architecture, and defect lifecycle management. Experience with performance/load testing tools (e.g., JMeter, Gatling, k6) and the ability to analyze performance metrics. Familiarity with APM/observability tools (e.g., Datadog, New Relic, Dynatrace) and log tracing to understand system behavior and identify root causes. Strong grasp of the SDLC and modern delivery practices (Agile, CI/CD, DevOps). Strong analytical and problem-solving skills, with the ability to identify root causes and propose effective, data-driven solutions. Business acumen with the ability to align test strategies to product and customer outcomes. Excellent communication and cross-functional collaboration skills in English. Demonstrated ability to lead quality initiatives, influence without authority, and mentor other QA engineers. We offer a hybrid working model, combining the flexibility of remote work with regular collaboration at our Ho Chi Minh City office. It's the best of both worlds - focused work, meaningful discussion, and a strong engineering culture. Benefits Why it would be awesome to work with us 🍹 Unlimited Annual Leave : We prioritize your well-being and trust you to manage your time. 🏝️ Flexible Working Environment: Whether from home, our global hubs or a coffee shop, work where you're most comfortable. 💪 Project Ownership : You get to lead the initiatives you're passionate about, professionally or socially. 🌱 Grow with us: We're invested in your personal and professional development. 🌎 Global, diverse, and innovative team: Be part of a welcoming community from 30+ countries, where unique perspectives drive innovation. 🤝 Feel at home: Work closely with colleagues who value your voice, share our E.A.C.H. values, and help you be the best version of yourself. 🎉 Celebrate together: Enjoy remote and hub company and team events that strengthen our bonds and build a fun culture. Our Values EXCELLENCE : We pursue mastery and craftsmanship. "Good enough" is our enemy. We have a thirst and desire for knowledge. There's always an opportunity to be better. AUTONOMY : We act independently when recognizing opportunities for improvement. We seek guidance and clear goals instead of orders. We self-assess the quality and impact of our work. COURAGE : We share our opinion, even if it's uncomfortable. We are candid with colleagues. We are willing to experiment and try something new, even if we're not sure it will succeed. HUMBLENESS : We crave opportunities to learn from the people around us. We leave our egos outside the office. We focus on listening to other perspectives.