This position is only open to candidates who are currently living and legally eligible to work in Vietnam.
Location: Remote
Employment Type: Full-time
About Us
Checker is an enterprise-scale digital platform crafted for mystery shopping, CX/VoC research, and end-to-end field-work automation. With over 20 years of experience in research solutions and technology integration, we empower global agencies and brands to streamline workflows, deliver actionable insights, and elevate customer experiences.
Learn more at checker-soft.com.
Key Responsibilities
1. Quality Strategy & Leadership
• Define and drive QA strategy, test approach, and quality metrics in collaboration with Product and Engineering.
• Establish and maintain testing standards, templates, and best practices across teams.
• Act as a quality advocate in sprint ceremonies (planning, grooming, review, retrospective), identifying risks early and influencing delivery decisions.
• Mentor junior/mid-level QA members; review test artifacts and provide guidance.
2. Testing & Quality Execution
• Translate business requirements and user stories into comprehensive test plans, scenarios, and cases.
• Lead execution of Functional, Regression, Integration, and Smoke/Sanity testing; own UAT quality.
• Validate fixes, ensure defects are properly resolved, and confirm release readiness.
3. Defect Management, Release & Risk
• Own defect triage: prioritize, analyze root causes, and ensure high-quality fixes before release.
• Define and enforce quality gates for releases; conduct release readiness reviews.
• Lead post-release verification and coordinate hotfix validation when needed.
4. Process Improvement & Automation Direction
• Analyze defect trends and propose preventive actions to improve product quality and testability.
• Define the test automation direction and roadmap (where applicable) and guide implementation.
• Collaborate with Engineering to improve CI/CD quality checks and release governance.
Required Qualifications
- Good English communication
• 5+ years of experience in Software Quality Assurance (Manual+Automation)
• Proven experience owning release quality and influencing cross-functional teams.
• Strong expertise in test design, test planning, reporting, and risk-based testing.
• Hands-on experience with defect tracking tools (e.g., Jira) and test management practices.
• Solid understanding of Agile/Scrum, SDLC, and modern QA methodologies.
• Excellent analytical thinking, attention to detail, and clear stakeholder communication.
Preferred / Nice to Have
• Experience in SaaS / web or mobile products.
• Experience with API testing, basic SQL for data validation.
• Strong interest or background in test manual and test automation (e.g., Cypress, Playwright, Selenium).
• Exposure to CI/CD pipelines, performance, security, or accessibility testing.