We are seeking a Senior Quality Manager to drive quality assurance and process excellence across our Fixed Networks Business Division. In this role, you will be responsible for end-to-end quality management, process optimization, and continuous improvement, ensuring our products and services meet the highest standards and customer expectations. As a key member of our team, you will collaborate with cross-functional stakeholders, provide quality leadership, and drive initiatives that align with our quality vision and mission. Lead Quality Assurance activities, ensuring projects meet quality, time, content, and cost targets. Develop and execute Project Quality Plans, defining objectives and acceptance criteria. Provide independent quality perspective for decision-making and milestone approvals. Monitor development progress using metrics and implement corrective actions. Conduct In-Process Quality Checks and internal audits to identify risks. Drive process transformation and optimization using SDLC, Lean, and Agile methodologies. Analyze customer defect trends and field data to identify systemic issues. Lead Corrective and Preventive Actions in collaboration with cross-functional teams. Establish quality governance frameworks, KPIs, and scorecards aligned with business strategy. Plan and execute internal/external audits, ensuring compliance with industry standards. Bachelor's degree in engineering, Computer Science, or a related field with 10+ year’s experience. 6+ years of experience in Quality Management, with a focus on process excellence. Strong knowledge of SW/HW development lifecycle practices. Excellent analytical and problem-solving skills, with a data-driven approach. Experience working in global, cross-functional teams, with strong collaboration skills. Ability to manage multiple priorities and adapt to changing business needs. Certification as an ISO/TL9000 Internal Auditor is preferred. Proficiency in data analytics tools (Power BI, Tableau) and defect tracking systems. Excellent communication and stakeholder management skills. A customer-centric mindset and a passion for driving quality and continuous improvement.
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