Senior Sales Account Manager

Senior Sales Account Manager Do the work you’re proud of, with support at every step. Who are IDHL? At IDHL, we’re more than a digital agency, we’re a strategic partner to ambitious brands, helping them accelerate growth in the digital economy. Our expertise is delivered through three core divisions: Performance, Web & eCommerce, and Intelligence – all working closely together to create impact across channels. We’re also home to Fostr, a Shopify Plus agency for luxury and lifestyle brands, and The MTM Agency, specialists in integrated marketing and audience engagement. What connects it all is our focus on outcomes, not just outputs. We back each other, take pride in what we do, and make sure the way we work works for everyone. Your role as Senior Sales Account Manager: As Senior Sales Account Manager you will lead and drive the overall strategy within your client portfolio. Duties & Responsibilities Building strong relationships and communicating effectively with clients Understand your clients’ business, markets and objectives Guide your clients with the agency’s new innovative thinking Deliver the best and most appropriate new media solutions Produce monthly revenue & renewal forecasts and reports Ensure that a central file is kept of essential client information Monthly and quarterly client planning sessions and reviews with clients Work to client profitability targets What we'd like you to bring to the role: Strong experience in a Digital Agency is essential Consistent achievement of financial targets and ability to upsell to clients Ability to collate and present digital strategy to clients Highly organised and able to manage documentation High quality customer service and rapport building skills The ability to work in a fast paced, dynamic environment using high levels of initiative to deliver results Department Performance - Client Services Role Senior Sales Account Manager Locations Leeds Remote status Hybrid Yearly salary 40,000 - 50,000 Perks of the job Hybrid working Prefer WFH or in the office? Enjoy the best of both with our hybrid working policy. Extra time off Buy up to an additional week of leave or trade leave for extra salary. Flexi time Early bird or night owl? Adjust your hours to fit your lifestyle, whether that's starting earlier or finishing later. Time4You days Take up to four half-days a year for your wellbeing, so you can focus on you. Financial & mortgage support Our partnerships with Salary Finance and Charles Cameron provide you with financial support and mortgage advice. Health & wellbeing Access a wealth of resources to help and support you depending on your situation, including counselling and legal support. Discounts & savings An employee portal offering discounts and cashback for supermarkets, gym memberships, and more. Customise bank holidays Swap religious-based bank holidays for those that matter to you. Invested in your growth Personal and professional development are core to life at IDHL. Harnessing potential, we’ll endeavour to support your career aspirations with our training programmes and personalised development plans. Inclusivity matters to us We want our workplace to reflect the diversity of the world we live in. At IDHL, we foster an inclusive environment where every team member feels heard, supported, and valued. We aim to attract, develop, and retain the very best people irrespective of background, beliefs, or personal characteristics. Our jobs Senior Sales Account Manager Performance - Client Services · Leeds · Hybrid Junior .Net Web Developer The MTM Agency · Southampton · Hybrid .Net Web Developer The MTM Agency · Southampton · Hybrid Freelance AV Manager Strategy · Leeds, London, Manchester · Fully Remote Business Development Director USA · New York · Hybrid All jobs Leeds About IDHL IDHL is the UK’s leading digital marketing, web, and commerce specialist. Focused on delivering meaningful outcomes, we combine experience, AI-driven innovation, and deep insight to deliver transformation and commercial acceleration for world-leading brands. Founded in 2000 Co-workers About 500