Senior Salesforce Project Manager

🚨 Now Hiring: Senior Salesforce Project Manager – Higher Education / SIS

Location: Remote – Canada | Occasional Onsite in Toronto

Experience: 15+ Years

Visa: Canadian Citizens Only

Start: Immediate

🔹 Position Overview

Seeking an experienced Senior Salesforce Project Manager to provide client-side project leadership and oversight for an ongoing Salesforce engagement.

The ideal candidate will have 12+ years of IT Project/Program Management experience, with strong experience delivering higher-education technology programs, particularly Student Information Systems (SIS), student-facing ERP/CRM, admissions, enrolment, registrar, student services, or digital transformation initiatives.

Experience managing a Salesforce implementation partner is strongly preferred.

🔹 Key Responsibilities

• Lead end-to-end project planning, governance, execution, risk management, and stakeholder coordination.
• Manage the Salesforce implementation partner and ensure delivery against scope, timelines, quality, and business outcomes.
• Coordinate business, technology, institutional, and third-party vendor stakeholders.
• Manage project plans, RAID logs, dependencies, change requests, budgets, executive reporting, and Steering Committee updates.
• Oversee requirements, integrations, data migration, testing, UAT, cutover, and post-production stabilization.
• Ensure privacy, security, and accessibility requirements are incorporated into project delivery.
• Work with privacy/security stakeholders on FIPPA, Privacy Impact Assessments (PIAs), data protection, and AODA/accessibility requirements where applicable.
• Establish clear governance, accountability, and communication across internal teams, Salesforce partners, and technology vendors.

🔹 Required Qualifications

✅ 12+ years of IT Project/Program Management experience

✅ Strong Higher Education / College / University project experience

✅ Strong Student Information Systems (SIS) experience – MUST HAVE

✅ Salesforce project/implementation experience

✅ Experience managing Salesforce implementation partners/vendors

✅ Experience with enterprise integrations and data migration

✅ Experience working with Admissions, Enrolment, Registrar, Student Services, and IT teams

✅ Strong executive stakeholder management and communication skills

✅ Experience managing complex technology implementations and enterprise dependencies

✅ Familiarity with Canadian/Ontario public-sector governance, privacy, and accessibility requirements

🔹 Preferred / Nice-to-Have

⭐ Previous experience with an Ontario college or university

⭐ Salesforce implementation experience within Higher Education

⭐ MuleSoft integration experience

⭐ Salesforce Agentforce / Generative AI experience

⭐ Experience with AI-enabled workflows, virtual agents, knowledge assistants, or student-service automation

⭐ PMP or equivalent certification

📍 Working Model

The position is primarily remote within Canada. The consultant should be available for occasional onsite attendance in Toronto, approximately twice every three months, depending on project requirements.

📩 Interested candidates: Please share your updated resume along with your current location, Canadian citizenship status, availability to start, and rate expectation.

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