Senior ServiceNow Developer

Malaysia Kuala Lumpur About The Role: We’re looking for a Senior ServiceNow Developer who will help take ownership & develop our ‘Connect’ (ServiceNow) platform in Demant – and help us push the boundaries of it. You’ll play a key role in designing, developing, and optimizing solutions across the platform and business, ensure they are scalable, secure & follow best practice, and are aligned with business needs. It’s a hands-on technical role with real influence. You’ll be part of our ‘ITSM’ team working with skilled colleagues across both development and operations of the platform. Responsibilities Develop & Operate the ServiceNow platform (“Connect”) across Demant Design best-practice solution & standards to ensure a stable, scalable & reliable platform Own your solutions end‑to‑end – from idea & design to implementation & operations Continuous development & improvement of the platform and modules – today we have ITSM, CMDB, ITOM, Workflow Data Fabric, and HRSD modules Help shape our ServiceNow roadmap and best practices through close sparring with leadership, stakeholders and team Scale ‘IT solutions’ to Enterprise level – with focus on driving efficiency for our users Requirements Solid experience as ServiceNow developer understanding the platform setup & capabilities Strong understanding and experience within CMDB (CSDM), ITOM ‘discovery & service mapping’, and data modelling is key for the perfect candidate Comfortable with scripting (JavaScript/Glide) and setup integrations after best-practice (REST, SOAP, MID Server, Workflow Data Fabric). The ability to take ownership, support or make decisions on your own, and drive solutions forward Ability to speak up on solutions or decisions you don’t agree to and challenge status quo A collaborative mindset – you enjoy working with others, not just coding in a corner Join an organisation based on Trust, Openness, and Innovation: In Demant you will be part of an innovative and challenging environment based on trust and openness, where you will experience a strong will to achieve great results with some ambitious and talented colleagues. You will be part of an environment where flexibility, knowledge sharing, and professional respect make it challenging, meaningful, and fun to go to work every day. We are a great mix of colleagues who enjoy an open and friendly tone as well as a culture of inclusiveness and mutual support, echoing the values found throughout our organization. We Offer: A job in a growing, international company with good career opportunities State of the art technology and work in an exciting industry Good work life balance with flexible working conditions A culture of teamwork, based on knowledge sharing, professional respect, kindness We believe in, and encourage, open and honest communication, and we hope to put a smile on your face every workday A full-time independent and responsible position Training, conferences, and the opportunity for self-development We offer the opportunity to travel for work globally About Demant: Demant is a world-leading hearing healthcare group built on a heritage of care, health and innovation since 1904. The Group offers innovative technologies, solutions and expertise to help people hear better. In every aspect, from hearing care and hearing aids to diagnostic equipment and services, Demant is active and engaged. Headquartered in Denmark, the Group employs more than 26,000 people globally and is present with solutions in 130 countries creating life-changing differences through hearing health. William Demant Foundation holds the majority of shares in Demant A/S, which is listed on Nasdaq Copenhagen and among the 25 most traded stocks. At Demant, we value diversity, equity, and inclusion (DE&I) and we are committed to creating an inclusive working environment. We welcome applications from all qualified candidates regardless of ethnic background, personality, age, gender, and education. Diversity is part of our cultural DNA. Women in STEM areas are particularly encouraged to apply, as Demant supports United Nations Sustainable Development Goal 5 on gender equality. #DTIC #LI-HYBRID #LI-ZY About Demant Demant is a world-leading hearing healthcare and technology group built on a heritage of care, health, and innovation since 1904. The Group offers innovative technologies, solutions, and expertise to help people hear better. In every aspect, from hearing care, hearing aids and hearing implants to diagnostic equipment and services and audio solutions, Demant is active and engaged. Headquartered in Denmark, the Group employs more than 21,000 people globally and is present with solutions in 130 countries where we create life-changing hearing health and high-end audio and video solutions. William Demant Foundation holds the majority of shares in Demant A/S, which is listed on Nasdaq Copenhagen and among the 25 most traded stocks.