Senior Site Reliability Engineer

Our hearts are burning for sport in all its facets and for the many opportunities that the digital world brings with it. We at Eversports are an international, dynamic team that works hard, has fun and shares a great mission: "Make Sports Happen". For more insight into our history, incredible team and products, check out our “ About Us ” page on our website! Overview Join Eversports as our new Site Reliability Engineer! Help us revolutionize sports accessibility through our B2C and B2B applications! Develop high-performance features for our platform, drive initiatives, making it easier than ever to find, book, and pay for sports activities whilst contributing towards our mission “ Make sports happen !” Work time: Full-time (35h/week, every second Friday off!) Planned start: Immediately Location: VIENNA, Austria Working Type: Hybrid (Office & Home Office) Your Tasks Own Production Reliability : Take ownership of monitoring, alerting, and observability across our AWS environment so issues are detected and resolved before they reach users. Build a System-Wide View : Develop and maintain a holistic understanding of how our production systems fit together end-to-end, using it to find the highest-leverage reliability improvements and to prioritize where to act first. Lead Incident Response : Investigate incidents, run root-cause analysis, and drive long-term fixes that prevent recurrence. Establish and evolve incident-handling and on-call practices, and participate in the on-call rotation. Enable Team Ownership : Empower the value-aligned teams to own the health of their own applications - their key metrics, alarms, and runbooks - rather than centralizing reliability in the Platform Team. Tame Reactive Load : Provide a structured intake for infrastructure-related requests from teams (triage, planning, proposal, delivery), reducing today's unpredictable operational load. Automate Away Toil : Drive automation that improves resilience and reduces manual, repetitive operational work. Strengthen Recoverability & Compliance : Improve backup, recovery, and disaster-recovery practices, and support security and compliance requirements (NIS2, GDPR). Partner with Platform Engineering : Work closely with the Platform Engineers, feeding operational reality into their forward-looking platform initiatives (including CI/CD). Your Profile 8+ years in SRE, DevOps, or Platform Engineering in mid/large-scale production systems, including experience inside an environment where mature SRE/reliability practices were already established , ideally having built up or significantly contributed to said environment. Proven track record of operating and reasoning about large, complex, interconnected production systems end-to-end (not only deep expertise in a single component). Strong experience operating and running production infrastructure on AWS . Deep, practical experience with reliability frameworks : SLIs, SLOs, error budgets, and alerting strategy. Experience with relational databases (MySQL or Postgres) from a reliability/operations perspective. Solid observability background (OpenTelemetry, Grafana/Prometheus, or similar). Experience defining and running incident management and on-call processes. Experience with Infrastructure as Code (IaC) , preferably AWS CDK . Comfortable with at least 2 programming languages e.g. TypeScript/Node.js, Bash, Python Proficiency with CI/CD and deployment automation ( GitHub Actions or similar). Curiosity and openness towards AI tools in an infra/ops workflow (e.g. Claude, GitHub Copilot, or similar). Fluent written and verbal communication skills in English Nice to have Hands on experience with our stack: ECS Fargate, Lambda, SQS, SNS, EventBridge, RDS MySQL. Experience coaching or enabling other teams to adopt reliability practices. Verbal communication skills in German. What’s in it for you? At Eversports, transparency is key. We are pleased to offer a minimum annual gross salary of EUR 70,000 for a full-time 35-hour week, with potential adjustments based on position and experience level. Work smarter, not longer: our full-time week is 35 hours, and one day off every second week Work in the office located in the heart of one of most liveable cities, that waits for you to bring out the best of it Stay active with a monthly sports budget - try a new class, play your favourite sport, or simply move the way you love Take time to explore what inspires you during our quarterly “Day to Explore” Work with modern equipment - every team member gets a MacBook to perform at their best Join our regular sports sessions, team activities, and events - we work hard, but we also play Be part of a passionate, international, and sporty team that believes work should feel meaningful and fun! At Eversports we acknowledge and value the strength in diversity which is why we have 200+ employees from over 35 different countries. Alongside our strong value for diversity is our emphasis on respect towards others. Every employee has a voice and the opportunity to contribute towards developing our company. We look forward to receiving your application regardless of your gender, ethnicity, age, disability and sexual orientation.