Senior Site Reliability Engineer II

Are you ready to trade your job for a journey? Become a FlyMate! Passion, excitement & global collaboration are all core to what it means to be a FlyMate. At Flywire, we’re on a mission to deliver the world’s most important and complex payments. We use our Flywire Advantage - the combination of our next-gen payments platform, proprietary payment network and vertical specific software, to help our clients get paid, and help their customers pay with ease - no matter where they are in the world. What more do we need to truly be unstoppable? Perhaps, that is you! Who we are: Flywire is a global payments enablement and software company, founded a decade ago to solve high-stakes, high-value payments in education, using modern technology. Today, we’ve digitized payments for more than 3,300+ global clients across education, healthcare, travel & B2B, covering more than 240 countries and territories and supporting over 140 currencies. And, we’re just getting started! With over 1000+ global FlyMates, representing more than 40 nationalities, and in 14 offices world-wide, we’re looking for FlyMates to join the next stage of our journey as we continue to grow. 🎯 The Opportunity As a Senior SRE II , you will serve as a technical anchor for production reliability. You will design, scale, and maintain our cloud infrastructure while empowering engineering teams to ship reliable, high-performing systems at speed. What You’ll Do Day-to-Day: Cloud & Infrastructure: Design, build, and maintain core AWS infrastructure using Infrastructure as Code (IaC), focusing on high availability, low latency, and capacity planning. Embedded SRE Culture: Work closely with product teams to define SLOs/SLIs, advocate for operational best practices, and guide system architecture. Observability & Incident Response: Troubleshoot complex issues across the entire stack, participate in on-call rotations, and drive blameless postmortems. Developer Platform & Tooling: Build internal self-service tooling that enables developers to manage and deploy their own infrastructure safely. Emerging Tech & AI: Explore and integrate cutting-edge practices, including supporting agentic AI workloads in production. 🛠️ What We’re Looking For 5+ years of experience in SRE, DevOps, or Systems Infrastructure roles supporting production environments at scale. "T-Shaped" Generalist: Strong software engineering fundamentals paired with deep systems expertise. Software Engineering Mindset: Proficiency in at least one modern language (Go, Python, Ruby, Java, or Kotlin) and familiarity with testing practices (TDD/BDD). Cloud & DevOps Ecosystem: Production hands-on experience with AWS, Docker, container orchestrators (ECS/Kubernetes), Terraform, and CI/CD pipelines (GitLab/Jenkins). System Architecture: Ability to take ownership of complex system challenges, translate business needs into technical designs, and mentor peers. Fluent English Communication: Comfortable collaborating with distributed global teams across different time zones. ✨ Bonus Points: Hands-on experience running or orchestrating Agentic AI frameworks in production settings. 💻 Tech Stack We Use Languages: Go, Python, Ruby, Java, Kotlin Cloud & Infra: AWS (ECS, Lambda, RDS, S3, Kinesis, CloudWatch), Linux, Terraform, Docker CI/CD: GitLab, Jenkins Observability: Honeycomb, Sumo Logic, Sentry What We Offer: Competitive compensation including Restricted Stock Units Employee Stock Purchase Plan (ESPP) Flying Start, our immersive global induction programme Work alongside brilliant people, see more via #InsideFlywire on social media A dynamic global team collaborating virtually for years Wellbeing programmes including mental health, wellness and yoga, pilates and HIIT classes with global FlyMates The chance to be a meaningful part of our success, since every FlyMate makes an impact Competitive time off including FlyBetter Days to volunteer for a cause you believe in and Digital Disconnect Days Submit today and get started! We are excited to get to know you! Throughout our process you can expect to meet with different FlyMates including the Hiring Manager, Peers on the team, the VP of the department, and a skills assessment. Your Talent Acquisition Partner will walk you through the steps and be your “go-to” person for any questions. Flywire is an equal opportunity employer. With over 30 nationalities across 12 different offices, and diversity and inclusion at the core of our people agenda, we believe our FlyMates are our greatest asset, and we’re excited to watch our unique culture evolve with each new hire. Flywire is an equal opportunity employer. #LI-Hybrid