Your mission is to make DigitalZone able to scale. You will build the platform's capacity to absorb campaign-level traffic spikes, and you will give every engineering team the tools, standards, and practices to load- and failure test their own systems. This is an enablement role at its core: you raise the reliability bar across the org by building capability, not by owning every service yourself.
What you'll do
Build the platform's scalability foundation: capacity planning, autoscaling, caching, queueing, and graceful degradation designed for large campaign spikes rather than steady-state load.
Establish load and failure testing as a standard engineering practice, giving teams the frameworks, tooling, and runbooks to test their own services and act on the results.
Own SLOs, error budgets, and the observability stack (metrics, logs, traces, alerting) across TypeScript, Go, and PHP/Laravel services, and standardize how teams instrument for scale.
Harden Postgres and AWS infrastructure for performance and availability, and reduce toil through automation and IaC.
Lead incident response and blameless postmortems, and drive the systemic fixes upstream into design and campaign planning so reliability is built in, not bolted on.
Partner with engineering teams early on capacity and resilience, acting as the multiplier that makes them self-sufficient at scaling their own systems.
What you'll bring
5+ years in SRE, platform, or backend engineering, with strong production ownership of large-scale systems operating at 10s of thousands of requests per minute.
A track record of scaling systems through real traffic spikes, and of designing and running load and failure testing programs that other teams adopted.
Deep AWS experience and a solid grasp of Postgres performance and scaling.
Fluency with observability tooling and infrastructure-as-code, plus scripting in Go, TypeScript, or similar.
A calm, systematic approach to incidents, and the communication skills to influence and enable other teams rather than gatekeep.
Immediate, large-scale impact on a high-growth business
Top-of-the-market compensation packages
Work alongside top regional talent, with team members from Talabat, Careem, Etisalat, and more