Senior Software Engineer, DevOps

Muck Rack is the leading SaaS platform for public relations and communications professionals. Our mission is to enable organizations to build trust, tell their stories, and demonstrate the unique value of earned media. Muck Rack’s AI-powered, comprehensive, and integrated platform streamlines the PR workflow to help businesses generate positive media coverage, monitor mentions to manage brand reputation, and analyze PR’s impact on business outcomes. By combining media database, monitoring, and reporting into one dynamic platform, we empower teams to collaborate seamlessly, pitch effectively, and analyze results faster and more efficiently. Founder-controlled, fully distributed, and growing sustainably, Muck Rack has received several awards for its unparalleled culture and product from organizations like Inc., Quartz, G2, and BuiltIn. We value resilience, transparency, ownership, and customer devotion, and infuse these values into everything we do. We’re looking for a collaborative, self-motivated Senior DevOps Engineer to join our DevOps team. As a Senior DevOps Engineer, you’ll help enable the broader engineering organization to do high-impact work by building and improving the infrastructure, tooling, and deployment systems they rely on every day. You’ll contribute to the development of standardized infrastructure and “paved paths” that make it easier to provision, deploy, and operate services reliably at scale. You’ll collaborate closely with application engineering teams to ensure our container-based infrastructure is scalable, cost-efficient, and dependable across a wide range of workloads. What You'll Do Partner with DevOps and application engineering teams to design and improve standardized infrastructure, deployment workflows, and CI/CD pipelines Build, operate, and continuously improve our containerized infrastructure, with a focus on reliability, scalability, and cost efficiency Bring deep expertise in Kubernetes and its ecosystem, helping define best practices and support adoption across engineering teams Manage and evolve cloud infrastructure on AWS, including compute, networking, and storage systems Improve observability, monitoring, and incident readiness across production systems Participate in a shared on-call rotation (approximately 1 week every 5 weeks), responding to and resolving production incidents Mentor teammates and share knowledge to improve engineering practices and operational maturity across the organization To Be Set Up for Success in This Role, You'll Need to Have 5+ years of experience in DevOps, infrastructure, or platform engineering roles Strong hands-on experience with Kubernetes in production environments Experience with infrastructure-as-code tools such as Terraform Solid experience working with AWS (e.g., EKS, S3, IAM, RDS, VPC, Route53) Experience building and maintaining CI/CD pipelines using tools such as GitHub Actions, CircleCI, Jenkins, or Argo CD Experience working with containerized systems such as Docker and containerd Familiarity with cloud security best practices and modern approaches to securing infrastructure, including shift-left principles Experience operating and scaling high-traffic systems and large-scale data platforms in production environments Strong problem-solving skills and a methodical approach to debugging and system design Ability to communicate clearly with both technical and non-technical stakeholders in a distributed environment If Any of the Below Also Describe You, This Could Be an Exciting Opportunity Experience improving developer workflows and reducing friction in deployment and infrastructure processes Familiarity with tools in the Kubernetes ecosystem such as Helm, Argo CD, and Karpenter Experience enhancing observability through monitoring, alerting, and logging systems Experience contributing to infrastructure documentation and internal enablement efforts Interest in continuously evaluating and adopting new technologies where they provide clear value In Addition, We're Always Looking for Candidates Who Take ownership of their work and proactively identify opportunities for improvement Collaborate effectively across teams and contribute to a strong engineering culture Balance speed and pragmatism with long-term system reliability and maintainability Are comfortable working independently while staying aligned with a distributed team Communicate clearly, give and receive feedback, and support teammates when needed Proactively incorporate AI tools into day-to-day work to improve productivity and accelerate delivery Interview Overview Below you'll find an outline of the interview plan for this role. Please note that this is what we expect the process to look like; we may ask you for supplemental information or require an additional step before making a final decision. Intro call with a member of our Talent Team A video interview with the Hiring Manager Peer panels Executive Interview Location Preferences We are currently prioritizing candidates based in Bulgaria. Qualified candidates located in the United Kingdom and Ireland are also encouraged to apply. Travel & Team Engagement Expectations This role requires up to 10% travel for team collaboration, customer engagements, and company events. As part of our commitment to building strong connections across our fully distributed team, attendance at our annual company offsite (typically held in Mexico) is expected. Salary The anticipated salary range for this role in Bulgaria is €26,000 – 31,000+ annually, depending on experience. Individual compensation decisions are based on a number of factors, including experience level, skillset, and balancing internal equity relative to peers at the company. We expect the majority of the candidates who are offered roles at our company to fall healthily throughout the range based on these factors. We recognize that the person we hire may be less experienced (or more senior) than this job description as posted. If that ends up being the case, the updated salary range will be communicated with you as a candidate. Why Muck Rack? Remote Work, Forever Fully distributed team with a permanent remote setup Home office stipend, phone and internet reimbursement, coworking membership Virtual and in-person team bonding (lunches, events, competitions) Transparent & Fair Compensation Competitive geo-neutral pay in the U.S. Annual reviews to ensure equity and market alignment Standardized bonus or commission structure 401(k) with employer contributions Equity opportunities Health & Wellness Comprehensive medical, dental, vision, disability, and life insurance for employees and dependents 100% premium coverage for individuals on high-deductible plans 24/7 Virtual Care and Employee Assistance Program Employer-funded HSA contributions and other pre-tax benefits Quarterly wellness stipend and free Headspace subscription Time Off & Family Benefits 4+ weeks of PTO, plus paid sick and mental health days 13 paid holidays with the option to swap for personal days Up to 16 weeks of fully paid parental leave Learning and Development Transparent pathways for internal mobility and promotion Bi-annual performance reviews, team workshops, and leadership training Unlimited access to Coursera and O’Reilly 2 additional PTO days annually for learning and development Inclusive, Customer-First Culture Commitment to equity and valuing diverse perspectives Agile, founder-led company focused on collaboration and innovation Trusted by 3,000+ companies worldwide Note: Benefits and compensation reflect offerings for U.S.-based employees. Support is provided for employees in other locations, in compliance with local laws and regulations. While we are a fully distributed team, we do have limitations on where we can hire and maintain a list of acceptable working locations based on job function. If we are unable to hire in your current location for the role for which you applied, you will be notified via email. While we enjoy many benefits as a permanently distributed and remote company, we cannot always support relocation or extended travel and have guidelines in place to ensure compliant work away from your designated permanent residence. #LI-Remote Please note: For detailed information regarding our GDPR and/or CCPA compliance policies, including how we handle personal data and privacy rights, kindly refer to the email correspondence accompanying this application. Muck Rack does not accept unsolicited resumes from search firms or any other third parties. Any unsolicited resume sent to Muck Rack will be considered Muck Rack property, and Muck Rack will not pay a fee should it hire the subject of any unsolicited resume. Muck Rack considers applicants for all positions on the basis of merit, qualifications, and business needs, and without regard to race, color, national origin, religion, sex, age, disability, sexual orientation, gender identity, alienage or citizenship status, ancestry, marital status, genetic predisposition or carrier status, veteran status, familial status, status as a victim of domestic violence, or any other status or characteristic protected by applicable federal, state, or local law. Note to applicants/job seekers: We have recently been made aware of scams impersonating Muck Rack’s HR team. Please be cautious of these attempts to elicit banking or other financial or sensitive information. Muck Rack will never request financial information during the interview process, and follow ups for interviews or next steps will always come from an ‘@muckrack.com’ email address. If you are contacted by anyone from a different domain who claims to be from Muck Rack, please forward the communication to [email protected] .