Here's the job details about this opportunity.
Job title- Service Desk Analyst (2+Years )
Job type- B2B contract role
Location-Budapest-2 days/week
Note: No sponsorship available
Mandatory Skills-
Dutch language full professional (C1/C2)
Candidates must be open to rotational shifts
Required Skills
2+ years of experience in an IT Service Desk or Help Desk support role.
Strong knowledge of Windows 10/11, Microsoft 365, Outlook, Teams, and Active Directory.
Experience with ticketing tools such as ServiceNow, Jira, Remedy, Fresh service, or similar.
Basic understanding of networking concepts (TCP/IP, DNS, DHCP, VPN, Wi-Fi).
Familiarity with remote support tools.
Excellent troubleshooting, communication, and customer service skills.
Ability to prioritize tasks and work effectively in a fast-paced environment.
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