Service Engineer

ID: 11790 Function: Engineering Location: Organization & Role LitePoint is seeking a highly motivated individual to join our Service team as a Field Service Engineer. This is a hands-on hardware test and support role focused on activities in Service Engineering lab. It involves active participation across cross functional teams, both technical and non-technical. Responsibilities Coordinate with customer for RMA service/logistics/status feedback /shipment arrangement. Carry out routine service jobs including repairing/calibration/upgrade and preventive maintenance. Ensure service data integrity in database, Service Case/RMA/shipment/contract date on system accurately. Work closely with other internal field services/applications, support local/regional customers. Troubleshoot test stations, test fixtures and test applications in Service lab environment. Calibration and maintenance of test stations and capital-intensive test equipment(s). Mechanical aptitude for assembly, disassembly, and debugging of minor mechanical issues. Support Aad-hoc requests addressed from management team if any. Basic Requirement Equipped with basic electrical / electronic background. 5 years+ hands-on electronics experience (e.g., technician, engineer, lab work, etc.) is required. Specific experience with RF Test equipment (e.g., Oscilloscope, Network Analyzer, Power Meter, Spectrum Analyzer, RF Signal Generator, etc.). Optical test experience/equipment will be an added advantage. Good troubleshooting, failure analysis and problem-solving skills are essential. Excellent communication skills, able to describe a problem and the solving process effectively. Commitment to a high standard of work and customer satisfaction. Goal and results oriented, assertive, and hardworking. Computer literate Good at English in both verbal and written. Speaking Chinese will be an added advantage. Enthusiastic to work on customer support. Must have a persistent attention to detail and quality. Education Bachelor’s degree or Diploma in Electrical/ Electronic engineering. Candidates with any other engineering or computer science background with relevant experience may also apply. Organization & Role LitePoint is seeking a highly motivated individual to join our Service team as a Field Service Engineer. This is a hands-on hardware test and support role focused on activities in Service Engineering lab. It involves active participation across cross functional teams, both technical and non-technical. Responsibilities Coordinate with customer for RMA service/logistics/status feedback /shipment arrangement. Carry out routine service jobs including repairing/calibration/upgrade and preventive maintenance. Ensure service data integrity in database, Service Case/RMA/shipment/contract date on system accurately. Work closely with other internal field services/applications, support local/regional customers. Troubleshoot test stations, test fixtures and test applications in Service lab environment. Calibration and maintenance of test stations and capital-intensive test equipment(s). Mechanical aptitude for assembly, disassembly, and debugging of minor mechanical issues. Support Aad-hoc requests addressed from management team if any. Basic Requirement Equipped with basic electrical / electronic background. 5 years+ hands-on electronics experience (e.g., technician, engineer, lab work, etc.) is required. Specific experience with RF Test equipment (e.g., Oscilloscope, Network Analyzer, Power Meter, Spectrum Analyzer, RF Signal Generator, etc.). Optical test experience/equipment will be an added advantage. Good troubleshooting, failure analysis and problem-solving skills are essential. Excellent communication skills, able to describe a problem and the solving process effectively. Commitment to a high standard of work and customer satisfaction. Goal and results oriented, assertive, and hardworking. Computer literate Good at English in both verbal and written. Speaking Chinese will be an added advantage. Enthusiastic to work on customer support. Must have a persistent attention to detail and quality. Education Bachelor’s degree or Diploma in Electrical/ Electronic engineering. Candidates with any other engineering or computer science background with relevant experience may also apply. Job Segment: Network Security, Logistics, Electronics Engineer, Computer Science, Database, Security, Operations, Engineering, Technology