Service Project Manager

Compensation Range: $70,000-$110,000 Job Title: P roject Manager-PM2 Company: Munters Corporation About Us: Munters is a global leader in climate solutions for mission-critical processes. We offer innovative, efficient and sustainable solutions for customers in industries where controlling indoor humidity, temperature and energy efficiency is mission critical. Climate control systems often account for a large percentage of energy consumption in many of our customers’ operations. With an optimal climate system, we can help them to more efficiently use energy or water resources and thereby reduce their climate and environmental impact. Sustainability is an important part of Munters’ business strategy and value creation. We pride ourselves on fostering a dynamic and inclusive work environment where interns are valued members of the team and are given meaningful projects to work on. Job Summary: Provides effective leadership, supervision and delivery of projects within the operations, manufacturing and production functions in close cooperation with the project owner. Is responsible for the successful delivery of all work elements, ensuring compliance with the statutory and legislative requirements and ensuring that the project is delivered on time, to budget and according to quality requirements. Essential Functions and Responsibilities: · Serves as the primary contact during the design, manufacture, and field service phases of assigned projects · Gains a comprehension of customer design requirements through the review of specifications, drawings and customer interface. With this knowledge, creates and executes project work plans and revises as appropriate to changing needs and requirements · Defines project scope, cost estimates, goals and deliverables with collaboration from internal sales, engineering, production, quality and service groups · Tracks performance identifies issues/roadblocks and implements corrective actions. · Manages project contracts including managing risk of contractual obligations relating to projects · Runs project kick-off meetings effectively across all internal stakeholders with full understanding of milestones · Effectively communicates relevant project information to management · Works w/ technical team to develop "turnover" documentation to engineering, production and service for manufacturing and servicing the equipment · Effective change order management · Responsible for scheduling and forecasting service revenue · Develops and delivers progress reports, proposals, required documentation as needed for project support. · Provides guidance to PM1 · Manages day-to-day aspects of all assigned projects · Manage day-to-day client interactions · Provides timely response to all project support requests · Resolves and/or escalates issues in a timely fashion · Understanding how to communicate difficult/sensitive information tactfully · Understands basic revenue models, P/L, and cost-to-completion projections · Understands pricing model and billing procedures · Proactively manage project risk and develop mitigation plans and contingency strategies · Follows-up with clients, when necessary, regarding unpaid invoices · Ensures project legal documents are completed and signed on a timely basis · Ensure project documents are complete, current, and stored appropriately · Keeps track of lessons learned and share those lessons with management · Understands production processes and able to coordinate shipping schedule b/w internal and external customers clearly · Ability to manage service revenue at expected margins · Travel as needed in support of projects (30%, often batched) Benefits: Competitive Salary Comprehensive health, dental, and vision insurance plans Generous vacation and paid time off 401K retirement savings plan with employer matching Professional development opportunities, including tuition reimbursement, and conference attendance Company-sponsored social events and team-building activities State-of-the-art equipment and tools to support your work Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. All offers are contingent on a pre-employment drug test and background check, as applicable for the position.