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TT

ServiceNow Developer / Administrator

Turtle Trax S.A.
Posted 7 hours ago
🇲🇽Mexico🏠Remote📁Engineering & Development
Is this job info correct?
Design, develop, configure, and maintain ServiceNow applications and platform capabilities across ITSM and ITOM.

  • Develop and customize solutions using ServiceNow scripting and coding best practices.
  • Build and enhance ITSM processes including Incident, Problem, Change, Request, Knowledge, and Service Catalog Management.
  • Implement and support ITOM functionalities such as Discovery, Service Mapping, Event Management, Orchestration, and CMDB.
  • Write and maintain Business Rules, Script Includes, Client Scripts, UI Policies, UI Actions, ACLs, Data Policies, and Scheduled Jobs.
  • Develop reusable server-side and client-side components using JavaScript, Glide API, GlideAjax, and asynchronous client-server communication.
  • Create and optimize workflows using Flow Designer, Workflow Editor, and catalog automation techniques.
  • Design custom applications, modules, forms, tables, and integrations based on business requirements.
  • Build and manage integrations using REST APIs, SOAP APIs, Scripted REST APIs, IntegrationHub, MID Server, and web services.
  • Perform advanced scripting for data transformation, import sets, transform maps, and background scripts.
  • Ensure adherence to ServiceNow development standards, secure coding practices, and platform governance.
  • Troubleshoot and resolve issues related to custom scripts, workflows, integrations, and platform performance.
  • Support platform upgrades, instance maintenance, patching, cloning, and release activities.
  • Maintain CMDB data quality and governance through automation and coding techniques.
  • Collaborate with architects, analysts, and stakeholders to convert functional requirements into technical designs and robust implementations.
  • Document technical designs, customizations, scripts, and deployment procedures.
  • Mentor junior developers on coding standards, debugging techniques, and ServiceNow development best practices.

Remote

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