ServiceNow Platform Technical Administrator with German

Location: Who we are We drive innovation – from advisory and implementation to managed services and beyond, powered by a global team of over 18,500 experts representing over 90 nations in more than 30 countries. With SAP at our core and a powerful ecosystem of partners like Microsoft and ServiceNow, we continuously improve solutions and AI-driven technology to make them work for companies – and for their people. As part of NTT DATA, a $30+ billion business and technology services, AI and digital infrastructure leader. As a Global Top Employer, NTT DATA serves 75% of the Fortune Global 100 and, with experts in over 70 countries, co-innovates solutions that encourage experimentation and recognize great work. With us, you have endless opportunities to think big, act bold and take ownership. Make this the place where you belong, learn, and build your network. We are looking for a ServiceNow Platform Technical Administrator with German to join our team, to provide platform administration and technical support for two ServiceNow instances. This is a hands-on technical role responsible for ensuring platform stability, security, and operational excellence across the ServiceNow environment. What you'll be doing Administer and maintain two ServiceNow platform instances, ensuring high availability, performance, and reliability. Perform platform configuration, administration, and ongoing operational support. Plan and execute ServiceNow release upgrades, patch management, and Automated Test Framework (ATF) testing. Manage data imports, exports, and foundation data integration activities. Support the initial setup, configuration, and security hardening of the second ServiceNow instance. Plan, implement, and maintain MID Servers and related connectivity. Configure and support Single Sign-On (SSO) integration. Manage application transport and promotion processes across Development, Test, and Production environments. Monitor platform health, troubleshoot technical issues, and implement corrective actions. Maintain platform documentation, technical procedures, and operational standards. Collaborate with development teams, application owners, and infrastructure stakeholders to ensure smooth platform operations. What you’ll bring along Bachelor’s or Master’s degree in Computer Science, Engineering, or equivalent experience At least 4-7 years of hands‑on experience as a Platform Technical Administrator, ideally in ServiceNow context Extensive hands-on experience administering the ServiceNow platform. Strong knowledge of ServiceNow platform administration, configuration, and operational support. Experience with platform upgrades, patch management, and Automated Test Framework (ATF). Experience managing data imports, exports, and foundation data. Knowledge of ServiceNow security best practices and platform hardening. Experience with MID Server installation, configuration, and maintenance. Experience configuring and supporting Single Sign-On (SSO). Understanding of deployment and transport management across Development, Test, and Production environments. Strong troubleshooting, analytical, and problem-solving skills. Excellent communication and stakeholder management abilities. Strong communication skills and advanced English and German. Document What’s in it for you ✔ New beginnings can be a challenge. We promise a smooth integration and a supportive mentor ✔ Pick your working style: choose from Remote, Hybrid or Office work opportunities ✔ Early bird or night owl? Our projects have different working hours to suit your needs ✔ Nobody is born an expert. Sharpen your tech skills with our sponsored certifications, trainings and top e-learning platforms ✔ We want you to stay healthy! Enjoy our Private Health Insurance ⁠– it’s custom-made for you ✔ A clear mind is a healthy mind. Attend individual coaching sessions or go one step further by joining our accredited Coaching School ✔ Make the most of our epic parties or themed events – they’re lovingly designed for our people and their families ✔ NTT DATA recruiters will never ask job seekers and candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties that may try to impersonate NTT DATA recruiters, either in writing or by phone, in an attempt to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will be associated with an @nttdata.com email address. NTT DATA will not use any non-NTT DATA or personal email domains (Gmail, Yahoo, etc.) or personal communication channels (WhatsApp, Facebook etc) at any time during the recruitment process. If you suspect any fraudulent activity, please contact us. NTT DATA Romania is an equal opportunity employer and considers all applicants regardless to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. Not the job for you? Perhaps you have a friend who would be a perfect fit. Send them this link! What’s in it for you New beginnings can be a challenge. We promise a smooth integration and a supportive mentor Pick your working style: choose from Remote, Hybrid or Office work opportunities Early bird or night owl? Our projects have different working hours to suit your needs Nobody is born an expert. Sharpen your tech skills with our sponsored certifications, trainings and top e-learning platforms We want you to stay healthy! Enjoy our Private Health Insurance ⁠– it’s custom-made for you A clear mind is a healthy mind. Attend individual coaching sessions or go one step further by joining our accredited Coaching School Make the most of our epic parties or themed events – they’re lovingly designed for our people and their families Make this the place you grow Your unique talent is what matters. NTT DATA Romania is an equal opportunity employer and considers all applicants regardless to race, color, religion, citizenship, national origin, ethnicity, age, gender, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic. Document Third parties fraudulently posing as NTT DATA recruiters NTT DATA recruiters will never ask job seekers and candidates for payment or banking information during the recruitment process, for any reason. Please remain vigilant of third parties that may try to impersonate NTT DATA recruiters, either in writing or by phone, in an attempt to deceptively obtain personal data or money from you. All email communications from an NTT DATA recruiter will be associated with an @nttdata.com email address. NTT DATA will not use any non-NTT DATA or personal email domains (Gmail, Yahoo, etc.) or personal communication channels (WhatsApp, Facebook etc) at any time during the recruitment process. If you suspect any fraudulent activity, please contact us. #LI-IT1 Job Segment: Computer Science, Technical Support, Engineer, ERP, SAP, Technology, Engineering