ServiceNow Sr. Technical Consultant

About Us A Canadian technology and workforce solutions company headquartered in Vaughan, Ontario. The company helps businesses, enterprises, and public-sector organizations modernize their operations through secure digital transformation, custom software development, staffing, recruitment, payroll, and workforce management solutions. Job Description Title: ServiceNow Sr. Technical Consultant Location: Austin, TX/Remote Duration: Full Time Client: Confidential Experience required: 10 – 14 years of experience Interview Mode: Video Job Description Must Have Technical/Functional Skills: Leads technical delivery within the pod. Acts as the primary hands-on architect for AI builds, owns delivery output quality, and mentor technical consultants. TECHNICAL SKILLS: • Extensive ITSM / CSM /HRSD and CMDB platform expertise • Agentic AI with MCP solution design • REST, MID Server, and spokes-based integrations • Glide Script and server side scripting • Flow Design and Automated testing with ATF BEHAVIOURS: ▸Runs technical discovery with customer ▸Peer review and mentoring for technical consultants ▸Escalation point for delivery blockers CERTIFICATIONS: CSA · CIS ×3+ · CAD · CTA preferred